Shiprocket Reviews & Ratings

Have recommended this product

Overall Score

4.5/5

Based on 5 Reviews

Features 4.4/5

Value for Money 4.4/5

Ease of Use 4.9/5

Customer Support 4.4/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Shiprocket Pros and Cons

Pros

“it provides many options to choose courier partner, it also shows pickup delivery and many more.” Dinesh Mahinpal - Feb 22, 2022

“It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.” Hitesh - Feb 21, 2022

“It can easily integrate with website and manage shipping from one place. It helps in save money on shipping and get faster deliveries.” Arun Gupta - Feb 19, 2022

Cons

“Face login problem through mobile. I feel support system is not good.” Dinesh Mahinpal - Feb 22, 2022

“Support service is not that much good. Sometimes they take time to response.” Vikash Sharma - Feb 19, 2022

Shiprocket User Reviews ( 5 )

Vikash Sharma

Administrator, Logistics

101-500 Employees

Software user since: 1-2 years

Overall

4.2/5

Features

4/5

Value for Money

4/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

8/10

“I have good experience with Shiprocket software”

Pros : User interface is easy, not required any specific knowledge.They are providing proper trainings to understand.

Cons : Support service is not that much good. Sometimes they take time to response.

Posted - Feb 19, 2022

Dinesh Mahinpal

, Logistics

2-100 Employees

Overall

4.3/5

Features

4.5/5

Value for Money

4/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“Great logistic solution.”

Pros : it provides many options to choose courier partner, it also shows pickup delivery and many more.

Cons : Face login problem through mobile. I feel support system is not good.

Posted - Feb 22, 2022

Hitesh

Associate, Finance

2-100 Employees

Software user since: < 6 months

Overall

4.3/5

Features

4/5

Value for Money

4.5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

8/10

“Smooth integration with shopify”

Pros : It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.

Cons : Response time of their support team is long. Nothing much.

Posted - Feb 21, 2022

Arun Gupta

Administrator, Logistics

2-100 Employees

Software user since: 6-12 months

Overall

4.6/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“Shiprocket is a shipping management software for eCommerce”

Pros : It can easily integrate with website and manage shipping from one place. It helps in save money on shipping and get faster deliveries.

Cons : Customer support is very low. They don't reply on time

Reason for choosing the software : Got a free trial of it so that I can test it and then upgrade your account to the paid one.

Posted - Feb 19, 2022

karan chawla

Software user since: < 6 months

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

10/10

“Very professional . Deepest regards to himanchali”

Pros : Very ethical and very professional

Cons : Just technical glitch can be ignore

Posted - Jun 23, 2021