Salesforce CRM Reviews & Ratings

“Salesforce crm is the best crm to manage leads”

Pros : Salesforce CRM offers a plethora of advantages for businesses seeking streamlined and efficient operations. With its user-friendly interface, it empowers sales teams to boost productivity and enhance customer relationships. The platform's robust features enable seamless lead tracking, task automation, and data analysis, optimizing decision-making processes. Salesforce's cloud-based system ensures real-time access to data, promoting collaboration and mobility. Additionally, its customizable nature allows tailoring to specific business needs, enabling scalable growth. As a market leader, Salesforce CRM guarantees regular updates and customer support, ensuring organizations stay at the forefront of innovation and maintain a competitive edge.

Cons : Salesforce CRM, while popular, has its cons. The platform can be expensive, making it less accessible for small businesses. Its complexity and steep learning curve can overwhelm new users, leading to a slow adoption process. The frequent updates may disrupt existing workflows and require additional training. Customization options might be limited, hindering businesses with unique needs. Data security concerns persist, especially for companies handling sensitive information. The reliance on cloud infrastructure means that connectivity issues can disrupt productivity. Customer support may not always meet expectations, leaving some users feeling frustrated with problem resolution.

Reason for choosing the software : We can easily manage our leads and clients database that is important for our business growth.

Posted - Jul 28, 2023

“impressive service”

Pros : Techjockey has been hugely helpful to my organization in finding a software provider to fit our needs. We quickly got advice on five providers who were a potentially good fit for a small non-profit like us. That led within a couple of days to having five calls arranged. The presentations provided by Techjockey on how to evaluate providers were very instructive for us as a small organization with little knowledge of this field, and their follow-up with us to check on how the process was going was timely and helpful. Having entered this field fairly clueless as to how to navigate all the options, the support of Techjockey has been invaluable.

Cons : N/A

Posted - Jul 1, 2016

“Game-changing CRM: Customizable, automated, insights-rich. Boosted satisfaction, streamlined workflow. A must-have for efficient customer relations.”

Pros : Experience a revolutionary CRM that redefines customer relations. With its intuitive interface, robust customization, and automation capabilities, this CRM optimizes workflows and personalizes interactions effortlessly. Comprehensive customer profiles provide valuable insights, driving satisfaction and loyalty. By automating tasks and offering in-depth analytics, it transforms decision-making. Backed by exceptional customer support, this CRM is an essential tool for businesses seeking efficient, tailored, and growth-oriented customer management. Elevate your operations with this game-changing CRM solution

Cons : No cons

Switched from : other-product-name

Reason for switching : it was complicated

Posted - Aug 29, 2023

“worth the price”

Pros : We loved how simply Salesforce Sales Cloud can be customised. The Salesforce toolkit has been used by HLC, a nonprofit organisation, to support its highly specialised business operations. What first seems to be a simple sales and marketing tool is actually a huge package of durable building bricks that can be put together in intricate, automated ways. We were able to accomplish our objectives because to Salesforce's adaptability and rather low entrance barrier for learning new abilities.

Cons : NO CONS

Posted - Aug 31, 2022

“Completely Satisfied with the Product”

Pros : Easy to understand and easy to raise the SR and the team can understand my queries and resolve them ASAP. Point to Point is another pro that means only the main things are there without any confusion.

Cons : Nothing i am 100% satisfied

Posted - Jul 28, 2023

“Easy to communicate with other”

Pros : It was a great experience with this software. Without any lagging issues it gives smooth experience. We can communicate with clients without facing any issues.

Cons : I am not able to find any drawbacks with this software.

Switched from : Microsoft Dynamics 365 for Sales

Reason for switching : It gives more smoothness and we can work together without facing any issues.

Posted - Jun 14, 2023

“A Perfect all in one CRM for your business.”

Pros : Seamlessly manage sales, customers, and products and analyze business reports in a single platform. It is a perfect and flexible CRM.

Cons : A bit costly as compare to other but value for money.

Switched from : Zoho CRM

Reason for switching : Having more flexibility

Posted - Jul 28, 2023

“Working in a simple way”

Pros : Easy-to-use and simple to understand all functions with different departments and get all reports in quick way.

Cons : Cost savings and user friendly

Switched from : Salesforce CRM

Reason for switching : Cost savings

Posted - Aug 11, 2023

“Very greatful app to use.”

Pros : It's a very greatful app to use and I have great experience to use this. I will surely recommend you to use this app once. Thank you

Cons : NO CONS

Switched from : Enjay CRM Software

Posted - Aug 13, 2023

“The best kind of automation. Perfect CRM.”

Pros : The functionality in the application is good and the integration is easy. Great application.

Cons : It is a little expensive but good application.

Switched from : leads management software

Posted - Jun 16, 2023