Petpooja POS Reviews and Ratings

Highly Recommended

OVERALL 3.9

5 star

64%

4 star

14%

3 star

2 star

1 star

14%

Customer Feedback

Ease of Use 3.9

Value for Money 4.0

Features 3.7

Support 3.9

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Vedant Patel

Position: User, Administrator, Decision Maker

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

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Support

Best of the category

PROS : Best

CONS : None

Likely to recommend : 10/10

May 11 2020

Raman

Position: User, Administrator, IT Manager, Decision Maker

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

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Support

Worst App - just a simple, not-to-use software

PROS : Very good misleading sales agents. They will show demo of the software and will try to over-emphasize it till you end-up buying it. After buying you start listening 'NO' from them like, ' No sir, this can't be done. No sir, this is not possible. No sir, this is extra chargeable.' etc...

CONS : 1. The software is free for 6month of use - not informed by the sales agent. 2. If you integrate zomato or swiggy with petpooja - you can't login to zomato or swiggy directly from browser then - only through petpooja app. 3. Only one account can be integrated - example, if using two accounts of zomato then can integrate only one account. 4. Worst menu management. 5. Very difficult to edit and save online menu from the app - and can't use browser to update as you integrated the account to the app. 6. Worst billing experience - can't setup a printer which I was using from past 1 year - they started telling me to buy new one. 7. Customer support is worst! For any single issue - you have to download and install 'Teamviewer' so that they can access you computer remotely. 8. customer care agent are rude! either you follow their instruction like a servent or you have to wait for months to have someone come and fix you issue. 9. They given me some old malfunctioning MSwipe machine which stops working only at the time of rush hours. 10. called 10times to customer care for MSwipe - they only instruct to restart the machine again and again. 11. After one month of usage - I stopped using petpooja - no refund - no support from petpooja 12. They don't care whether you are happy with the product- they simply enjoys the amount you already paid. 13. the software is not worth of buying also - which they are giving for rent. 14. 13,000/- for first year and 5,000/- rent every year from second year is the biggest non-profit investment you will be doing. 15. all other apps - mobile app or captain app or anything is extra chargeable.

Feb 10 2020

Rashpal

Position: User

Used Frequency : Daily

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Ease of Use

Value for Money

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Support

Very very bad service don’t go for it.

PROS : Bad service

CONS : Bad service

Jan 9 2020

Narendra

Position: User

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

Features

Support

Unsatisfied with after sales service

PROS : Reasonable

CONS : After sales service is very bad

Dec 15 2019

Shivani

Position: User

Used Frequency : Daily

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Value for Money

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Easiest restaurant management software

PROS : Easy, fast, cost-effective, and userfriendly. It is really good it is so cost-effective we can afford it, it doesn't seem like a liability especially right now. Plus they give training sessions to all employees which is very important. And it has all the functions I needed for running my restaurant.

CONS : None, honestly they keep giving updates with all suggestions we give.

Likely to recommend : 10/10

May 11 2020

Chandramouli Dorai

Position: User

Overall Rating

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Value for Money

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Well-recognized restaurant management software

PROS : Petpooja is a well-recognized restaurant management software. We have been using it from the previous year and a half. I personally have seen gigantic development in our business reports from that point forward. It has all the important features like inventory management, customer relationship management which could boost the growth of your business.

CONS : Wish there could be the one

Feb 11 2019

Dinesh Kumar saraf

Position: User

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Value for Money

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Reliable and best performance

PROS : Best online ordering integration process, updates regularly, easy to use UI.

CONS : Inventory module is tricky.

Apr 17 2019

Rahul Sharma

Position: User

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had a great experience

PROS : I was very pleased with the help, advice and information that Techjockey pro Sorabh gave me for my new small business. He was extremely helpful and sent me information on three different software programs that were applicable to my business. I did end up choosing one of the companies and am very pleased!! Thank you!!

CONS : N/A

May 24 2018

Sasikumar Narayanamoorthy

Position: User

Overall Rating

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Value for Money

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Support