Kylas CRM Reviews & Ratings

Check out Kylas CRM reviews by verified users. Discover what businesses are saying about Kylas CRM on Techjockey.

Have recommended this product

Overall Score

4.3/5

Based on 51 Reviews

Features 4.4/5

Value for Money 4.5/5

Ease of Use 4.2/5

Customer Support 4.1/5

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Kylas CRM Pros and Cons

Pros

“Improves communication between students and departments. Generates real-time data on student progress.” Ehsaan Solanki - Oct 20, 2022

“Kylas is easy to use and offers a user-friendly interface. It integrates with a number of popular sales tools and platforms.” Shirish Kande - Oct 19, 2022

“Successfully acquired control of my sales funnel and efficiently streamlined client interactions” Pranay Anthony - Oct 19, 2022

Cons

“None, but Mobile app needs to function better, i feel personally.” Pranay Anthony - Oct 19, 2022

“The mobile application loads a little slower than the desktop application.” Shital Pande - Sep 27, 2022

“The trial period can be increased by a little more than 15 days ” Richard S Eidson - Sep 22, 2022

Kylas CRM User Reviews ( 51 )

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Gaurav Arora

Associate, Education

101-500 Employees

Software user since: < 6 months

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

10/10

“Good Support”

Pros : They provide free trial period and very helpful tool for business owners who are looking for ways to scale and automate their business also Enables you to have a complete omnichannel experience.

Cons : Nothing

Reason for choosing the software : The customer support was surprisingly good. I had a few minor hiccups with the product, and they were able to help me solve them quickly and easily.

Posted - May 26, 2022

Prashant Shahu

Manager, Education

2-100 Employees

Software user since: 6-12 months

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

9/10

“Kylas CRM reviews : Hassle-free Integration”

Pros : Kylas marketplace for easy integration, Superb dashboard

Cons : Reporting features could use some updates.

Reason for choosing the software : Kylas is very easy to integrate with your existing apps. Makes a breeze to send data in and out — whether it is through SendInBlue, or setting up appointments on Outlook.

Posted - Jun 30, 2022

Romit

Executive, Finance

2-100 Employees

Software user since: 6-12 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

4/5

Customer Support

5/5

Likelihood to recommend

9/10

“Kylas has Impressive Customer Support and highlt efficient CRM.”

Pros : Did not waste any of my time! The support team had all the answers to my queries. Did not bombard me with any unwanted information. They also sent me additional resources to make things better on my end. Customer-centric approach, No hidden charges in features or services, Responsive to queries.

Cons : NA

Switched from : Freshsales CRM

Reason for switching : Unlimited Users and Features at Flat Cost

Posted - May 17, 2022

Vishakha Mishra

Administrator, Retail

101-500 Employees

Software user since: 6-12 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

9/10

“Suitable for the Manufacturing industry”

Pros : The ability to customize the sales pipeline is just plain awesome. Moreover, the provision for adding custom field in the forms helps a lot to customize.

Cons : I really wish they update their mobile app. Could use some easy navigation at the moment.

Reason for choosing the software : Perfect for collecting leads from online sources, tracking up and following up with prospects. The dashboard lets you manage all the deals that are happening in real-time. On top of all the automated report generation is a boon for small businesses like mine.

Posted - Jul 8, 2022

Nitin Vardhan

Administrator, Education

2-100 Employees

Software user since: 6-12 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

9/10

“Great CRM and worth the cost.”

Pros : Makes lead management, marketing & sales automation, and process optimization easy. A variety of features to grow your business. Let you take control of the process & Automation features and Good report generation feature.

Cons : NA

Switched from : Agile CRM

Reason for switching : Kylas allows you to create multiple custom sales pipelines and also add custom fields.

Posted - May 25, 2022

Prajwal Naiknaware

Executive, Travel & Tourism

2-100 Employees

Software user since: < 6 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

10/10

“Good for small scale companies.”

Pros : Super easy to use , Helps to maintain visibility into the sales funnel , Allows for efficient work and building better relationships. Great for remote teams.

Cons : Support is good but takes time

Reason for choosing the software : Kylas has a super easy dashboard that lets you create multiple sales pipelines, manage leads, and follow up with customers. I love the fact that you can create your own custom fields to suit your business needs.

Posted - May 30, 2022

Hitesh

Administrator, Travel & Tourism

101-500 Employees

Software user since: 1-2 years

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

10/10

“Amazing and customized product!”

Pros : Super easy to use , Helps to maintain visibility into the sales funnel , Allows for efficient work and building better relationships and Great for remote teams.

Cons : No

Reason for choosing the software : I have been using Kylas for 1 years now and I am never disappointed. Kylas has saved me countless hours and made my job easier.

Posted - May 31, 2022

Abeer Kumar

Associate, IT

2-100 Employees

Software user since: 6-12 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

4/5

Customer Support

5/5

Likelihood to recommend

9/10

“For workflow automation, choose Kylas”

Pros : Kylas has great features such as Robust sales, 360-degree view from dashboard and, Powerful analytics features.

Cons : Not Found for me. I like the product.

Reason for choosing the software : Impressed me with its customer engagement tools. Easy to automate workflows, and plenty of email templates too!

Posted - Jun 29, 2022

amit ahuja

Manager, Retail

2-100 Employees

Software user since: < 6 months

Overall

4.7/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

9/10

“Easy to Use CRM.”

Pros : Easy to manage your sales pipeline, Perfect for smaller sales teams & centralized tool to manage all your data.

Cons : Need frequent updates.

Switched from : Kapture CRM

Reason for switching : Looking for more features and low cost

Posted - May 26, 2022

rama Iyengar

Manager, Retail

2-100 Employees

Software user since: 6-12 months

Overall

4.5/5

Features

5/5

Value for Money

5/5

Ease of use

4/5

Customer Support

4/5

Likelihood to recommend

9/10

“Tailor their CRM to suit your need”

Pros : I love the features that it provides and how easy it is to work with. The customization options make it great for our needs, and their customer service is amazing.

Cons : The software is great and has so many functions that it's a real head-scratcher to set up. It takes a while to get people engaged into all its areas and the way, but the time is worth it.

Reason for choosing the software : We are a small company with few resources and yet the Kylas CRM has been an invaluable tool for our business. We were struggling to find a system that could fit our needs, The team was very responsive and very knowledgeable in their suggestions.

Posted - Jul 25, 2022