Faveo Helpdesk Reviews & Ratings

Have recommended this product

Overall Score

4.5/5

Based on 4 Reviews

Features 4.6/5

Value for Money 4.4/5

Ease of Use 4.2/5

Customer Support 4.6/5

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Faveo Helpdesk Pros and Cons

Pros

“Flexibility and support is great. Also, the integration with other tools is seamless.” Greg - Nov 26, 2021

“Nishtha was very knowledgable, understood what I was looking for in a software system.” Basant Singh Saini - Mar 10, 2018

“Fast, Attentive, and Thorough Help in Sorting Software Options!” Abdul Khalek - Mar 3, 2018

Cons

“We are using Faveo Helpdesk for so long, and as far we haven't come across to any issue.” Pankti Joshi - Nov 26, 2019

Faveo Helpdesk User Reviews ( 4 )

Greg

Manager, IT

2-100 Employees

Software user since: < 6 months

Overall

4/5

Features

4/5

Value for Money

4/5

Ease of use

3/5

Customer Support

5/5

Likelihood to recommend

8/10

“Development of new product”

Pros : Flexibility and support is great. Also, the integration with other tools is seamless.

Cons : Multilingual feature is not complete yet.

Reason for choosing the software : Provide UI to connect users with company departments to share documents and track actions to resolve conflicts.

Posted - Nov 26, 2021

Pankti Joshi

Administrator

Software user since: 1-2 years

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

10/10

“Very supportive team and a good product at a great”

Pros : After evaluating many helpdesk software providers we settled on Faveo Helpdesk. Faveo Helpdesk is the Most excellent and pocket-friendly online ticketing helpdesk software. They have Excellent software and support team. So, if you are looking for an affordable, reliable helpdesk software that is full of features then Faveo Helpdesk is the one you need to choose. Faveo helpdesk has helped us a great deal in integrating our ticket management and customer query resolution functions by allowing us to bring in tickets from all online sources such as the web, mobile, social media, etc. onto a single platform. We have improved our efficiency with the Faveo helpdesk

Cons : We are using Faveo Helpdesk for so long, and as far we haven't come across to any issue.

Posted - Nov 26, 2019

Basant Singh Saini

User

Overall

4.9/5

Features

4.6/5

Value for Money

4/5

Ease of use

4.5/5

Customer Support

4.4/5

“Professsional and helpful”

Pros : Nishtha was very knowledgable, understood what I was looking for in a software system.

Cons : N/A

Posted - Mar 10, 2018

Abdul Khalek

User

Overall

4.4/5

Features

5/5

Value for Money

4.8/5

Ease of use

4.4/5

Customer Support

4.2/5

“great professionals here”

Pros : Fast, Attentive, and Thorough Help in Sorting Software Options!

Cons : N/A

Posted - Mar 3, 2018