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C-Zentrix CZ Chat Reviews
Ease of Use
Value for Money
PROS : I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.
CONS : I have not faced any issues as of now.
Likely to recommend : 10/10
PROS : I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.
CONS : I have not found any major problem with the software. However, the UI needs some improvement.
Likely to recommend : 9/10
PROS : It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.
CONS : It crashes at times, and it really becomes difficult for my agents.
Likely to recommend : 8/10
PROS : Three of the five recommended vendors were viable
CONS : N/A
PROS : The customer service is fast and extremely helpful
CONS : NO CONS
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