Tentacle

Sold by : Sunoray

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(4.0) (2 Tentacle Reviews)

Ease of Use 4.2

Value for Money 4.5

Features 4.5

Support 4.6

79%

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About Tentacle

Tentacle is one of the best outbound calling solutions that provides options for telecallers to make use of mobile devices to take calls and avoid the hassle of handling multiple cables while working. With this contact center solution, you can easily manage various escalations raised in organisations and help your organisation improve and grow.

A call center software, Tentacle comes with a blended call center feature that allows agents to both make and receive calls as per the call rate and demand.

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Tentacle Price

Tentacle price is available on request

Tentacle Features

Mobile Support

Tentacle is one of the best messaging collaboration software that provides you with options for telecallers to make use of mobile devices to take calls and avoid the hassle of handling multiple cables while working.

Online Payment

It is a contact center solution that you can trust with your online payments and banking credentials.

Web base

Being one of the top 10 list of bulk SMS software, Tentacle is a web-based call center software that can be run inside a web browser.

Call Recording

It is an online call center software that lets you record calls which can later be used for training and monitoring purposes.

Live Chat

Tentacle is a contact center software which lets you conduct live chat sessions with your customers to resolve customer queries in no time.

Escalation Management

With this contact center solution, you can easily manage the various escalations raised in the organisations and help your organisation improve and grow.

Predictive Dialer

Tentacle is an online call center software that predicts the availability of the agents and automatically reaches the phone numbers in the queue.

Blended Call Center

Tentacle is a messaging collaboration software that comes with a blended call center feature that allows agents to both make and receive calls as per the call rate and demand.

Outbound Calling

The call center software also allows agents to make outbound calls to customers on behalf of a client or call centre.

User Management

Campaigns

Contacts

Reports

Storage

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Tentacle Specifications

Tentacle Reviews

Highly Recommended

OVERALL 4.0

5 star

50%

4 star

50%

3 star

2 star

1 star

Customer Feedback

Ease of Use 4.1

Value for Money 4.5

Features 4.5

Support 4.6

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Aneesh Sahni

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

recommend to eveyone having software need

PROS : Great experience. I am still reviewing the recommended softwares, my representative was very thorough and prepared me for what was going to happen following our conversation. Like he predicted, I was contacted by a rep fromn each company either by phone or via email to set up a convenient meeting time. I have had 4 demos so far, pending 1. I am very satisfied with Techjockey service. I will certainly pick my software from my proposed list.

CONS : N/A

Nov 10 2017

VIVEK KOTHIYA

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Great Quality and Service

PROS : I found Techjockey as part of Google search results for Business Intelligence software. They recommended a few options right away and had the vendors call me directly. Soon after, we were engaged in conversations with the vendors and found the right solution.

CONS : N/A

Nov 3 2017