Overview

Pricing

Features

Specification

Review

Alternatives

Analysis

Compare

SolarWinds Web Help Desk
SolarWinds Web Help Desk
SolarWinds Web Help Desk
SolarWinds Web Help Desk
SolarWinds Web Help Desk
V Play

SolarWinds Web Help Desk

Sold by : SolarWinds

76%

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

About SolarWinds Web Help Desk

Web Help Desk by SolarWinds is a help desk ticketing and asset management software that offers simplified and automated ticket management along with centralised knowledge management. Using this help desk ticketing software, businesses can simplify service management with unified ticketing, asset, knowledge, and change management. You can also use it to automate service request management through ticket creation, assignment, routing, and escalation. Users can also configure automated feedback surveys for end-users upon completion of service request.

Sold By : SolarWinds

Get SolarWinds Web Help Desk support 28 Chatting right now

Buy SolarWinds Web Help Desk1109 People added this product in their cart

Call for SolarWinds Web Help Desk demo2375 People requested to call back

Techjockey Buyer Protection

  • iconTrust Pay
  • iconSupport
  • icon Easy Checkout

SolarWinds Web Help Desk Features

Automate service request management through ticket creation, assignment, routing, and escalation.
Discover and manage hardware and software assets
Leverage a built-in help desk knowledge base to create and maintain KB articles and promote end-user self-service for common issues.
Link service requests to each other to track and manage IT projects involving multiple tasks, regardless of type.
Automatically discover and add client information to Web Help Desk from AD and LDAP servers Employ out-of-the-box integration with JAMF Casper Suite, Absolute Manage, Microsoft SCCM, and SMS
Configure automated feedback surveys for end-users upon completion of service request.
Use IMAP, POP, and Exchange protocols to automatically convert service request emails to help desk tickets.
Simplify IT asset management with built-in asset discovery, inventory management, and reporting.

Get SolarWinds Web Help Desk support28 Chatting right now

Buy SolarWinds Web Help Desk1109 People added this product in their cart

Call for SolarWinds Web Help Desk demo2375 People requested to call back

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

SolarWinds Web Help Desk Specifications

SolarWinds Web Help Desk Reviews

76% Highly Recommended

OVERALL 4.8 star-icon

5 star
100% Complete (warning)
100%
4 star
0% Complete (warning)
0%
3 star
0% Complete (warning)
0%
2 star
0% Complete (warning)
0%
1 star
0% Complete (warning)
0%

Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Shabee haider

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Good experience

PROS :

CONS :

Jan 23 2019

Soumitra Bhowmik

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Great site and great service

PROS :

CONS :

Aug 7 2018

SolarWinds Web Help Desk Alternatives

See All
  • Productivity Software Price Chart

  • Productivity Software User Rating Chart

  • Productivity Software Price vs Features

  • Productivity Software Price vs Ease of Use

  • Productivity Software Price vs User Rating

compare_icon Compare With Related Software

Productivity Software

SolarWinds Web Help Desk

Starting Price

PRICE ON REQUEST

Reviews (2 reviews)

Platforms

not_16.svg
not_16.svg

Deployment

detail_faq_tick.svg
not_16.svg
VS
Compare Now

Choose The Features You Want and We'll Find the Perfect Software for You

How to Buy a Product from Techjockey

Play this video

Explainer Video
How to buy the right software from 15,000 options in just 2 minutes
This video helps you in choosing products, add to cart, billing address, payment methods & more.. a complete product journey from our website to your business.
close