Shiprocket Software Overview

What is Shiprocket?

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 200,000 orders daily and caters to around 220 countries.

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments.

The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
Customers can place bulk orders at once.
Additionally, users can track orders via email or text notifications in real-time.
The COD and Billing Reconciliation dashboard provide insightful business analytics.
Shiprocket is integrated with all the top e-commerce channels.
Increased Reach at lower shipping costs
Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps:

Select the best shipment for your orders
Choose a preferred courier partner
Pack your orders and hand over to the courier partner
Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.

Shiprocket Plans & Pricing

Shiprocket price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Grow your ecommerce business

Reduce Shipping costs & Increase Reach Domestic Shipping charge: Starts at Rs. 20/500gms, International shipping: Starts at Rs 110/50gms. Integration with top 17 courier partners Deliver to 29000 serviceable pin codes in India & 220 countries*

Improve shipping quality

Reap the benefits of Courier Recommendation Engine Reduce undelivery with NDR and RTO dashboards Process bulk orders in a few clicks

Superior experience for your customers

Effective order tracking via SMS and Email notifications White labeled shipment tracking page Easy pickup for return order requests

Automated shipping & Reduce efforts

Integrated to all major channels like Amazon, Shopify, Magento etc. Business analytics to help you make informed decisions Pickup from multiple locations

Get Shiprocket Demo

We make it happen! Get your hands on the best solution based on your needs.

Shiprocket Gallery

Shiprocket - Onboarding & Order Processing

Shiprocket Features

Order Management

The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can

Shipping

It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.

Insurance Policy

Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.

Customizable Dashboard

Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse

Inventory Management

It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel

NDR Management

This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.

Prepaid & COD Payment Options

You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.

Order Tracking

Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered

API Integration

If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on

Retail Management

Users can procure their desired items for their personal use with Shiprocket.

Global Shipping

Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.

Communication

The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to

Courier Recommendation

It works smoothly with over 17 top courier partners from a single platform without depending on any.

Discounted Shipping Rates

Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.

Shiprocket Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Language:

Windows iOS Android
DesktopMobile
Web-Based
E-Commerce
Logistics
Small Business, Startups, Enterprises, SMBs
English

Shiprocket Reviews

Have recommended this product

Overall Score

4.5/5

Based on 5 Reviews

Features 4.4/5

Value for Money 4.4/5

Ease of Use 4.9/5

Customer Support 4.4/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Pros

“it provides many options to choose courier partner, it also shows pickup delivery and many more.” Dinesh Mahinpal - Feb 22, 2022

“It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.” Hitesh - Feb 21, 2022

“It can easily integrate with website and manage shipping from one place. It helps in save money on shipping and get faster deliveries.” Arun Gupta - Feb 19, 2022

Cons

“Face login problem through mobile. I feel support system is not good.” Dinesh Mahinpal - Feb 22, 2022

“Support service is not that much good. Sometimes they take time to response.” Vikash Sharma - Feb 19, 2022

VS

Vikash Sharma

Administrator, Logistics

101-500 Employees

Software user since: 1-2 years

Overall

4.2/5

Features

4/5

Value for Money

4/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

8/10

“I have good experience with Shiprocket software”

Pros : User interface is easy, not required any specific knowledge.They are providing proper trainings to understand.

Cons : Support service is not that much good. Sometimes they take time to response.

Posted - Feb 19, 2022

DM

Dinesh Mahinpal

, Logistics

2-100 Employees

Overall

4.3/5

Features

4.5/5

Value for Money

4/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“Great logistic solution.”

Pros : it provides many options to choose courier partner, it also shows pickup delivery and many more.

Cons : Face login problem through mobile. I feel support system is not good.

Posted - Feb 22, 2022

H

Hitesh

Associate, Finance

2-100 Employees

Software user since: < 6 months

Overall

4.3/5

Features

4/5

Value for Money

4.5/5

Ease of use

5/5

Customer Support

4/5

Likelihood to recommend

8/10

“Smooth integration with shopify”

Pros : It helps me to manage the entire shipping process from shipping quotes to tracking and much more. I integrated Shiprocket with my Shopify store in no time.

Cons : Response time of their support team is long. Nothing much.

Posted - Feb 21, 2022

See all Shiprocket reviews

Shiprocket Brand Details

Brand Name	Shiprocket
Information	Shiprocket is an e-commerce shipping platform that enables cost-effective shipping for direct-to-consumer retailers.
Founded Year	2017
Director/Founders	Gautam Kapoor, Saahil Goel, Vishesh Khurana
Company Size	1-100 Employees
Other Products	Shiprocket 360

Shiprocket FAQ

Q. What is the minimum shipping price that Shiprocket offers?

A. The shipping prices in Shiprocket start from as low as Rs. 27 per 500 grams. However, there may be minor alterations depending upon the courier company.

Q. How do I calculate the rate charged for my shipment?

A. The software has an inbuilt shipping rate calculator that lets users compute exact shipping rates based on the origin and destination, Pincode and the approximate weight of the shipment.

Q. Where can I check RTO orders?

A. Users need to adopt the following 3 steps to check their RTO orders. Go to the Shiprocket panel by logging in with user credentials > Go to Shipments tab > Select RTO and check the RTO orders.

Q. How can I get to know about my shipment?

A. To track orders, users need to carry out 2 steps. Go to the ‘Shipment’ section and click on the ‘Tracking’ sub tab. You can see the status of your orders. In order to manage a particular order, click on the ‘order id’ and click ‘tracking’ to know about the whereabouts.

Q. How does Shiprocket work?

A. Shiprocket platform is simple to use. Once you import/manually add your orders, select a courier partner based on your needs, pack & label your orders, hand them over to your courier partner, track them anytime & send real-time notifications to your buyers.

Q. What is the minimum price at which I can start shipping with Shiprocket?

A. The shipping rates in Shiprocket start from as low as Rs. 20 per 500 grams & vary as per your plan. However, there may be minor alterations depending upon the courier company.

Q. Can I ship directly through my website/eCommerce channels?

A. Yes, you can integrate your channels with Shiprocket, sync all your orders and manage them in one place.

Q. Can I ship with more than one courier partner?

A. Yes, you can integrate with multiple courier partners. You can either choose your courier partner while processing the shipment or set a courier priority rule for bulk processing.

Q. Does Shiprocket have a mobile app?

A. Yes, Shiprocket also has a mobile app available for Android as well as iOS, which helps you create, track and ship orders on the go.

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