Shiprocket Software Overview

What is Shiprocket?

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 50,000 orders daily and caters to around 220 countries.

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments.

The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
Customers can place bulk orders at once.
Additionally, users can track orders via email or text notifications in real-time.
The COD and Billing Reconciliation dashboard provide insightful business analytics.
Shiprocket is integrated with all the top e-commerce channels.
Increased Reach at lower shipping costs
Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps:

Select the best shipment for your orders
Choose a preferred courier partner
Pack your orders and hand over to the courier partner
Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.

Shiprocket Features

Order Management

The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can

Shipping

It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.

Insurance Policy

Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.

Customizable Dashboard

Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse

Inventory Management

It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel

NDR Management

This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.

Prepaid & COD Payment Options

You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.

Order Tracking

Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered

API Integration

If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on

Retail Management

Users can procure their desired items for their personal use with Shiprocket.

Global Shipping

Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.

Communication

The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to

Courier Recommendation

It works smoothly with over 17 top courier partners from a single platform without depending on any.

Discounted Shipping Rates

Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.

Shiprocket Plans & Pricing

Shiprocket price is available on request

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Explain their software features better so that you make the right choice for your business

They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

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At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

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Shiprocket Gallery

Shiprocket - Onboarding & Order Processing

Shiprocket Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows
Desktop
Web-Based
E-Commerce
Logistics
English

Shiprocket Reviews

Have recommended this product

Overall Score

1.8/5

Based on 7 Reviews

Features 1.8/5

Value for Money 1.5/5

Ease of Use 2.2/5

Customer Support 1.5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

KC

karan chawla

Software user since: < 6 months

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

10/10

“Very professional . Deepest regards to himanchali”

Pros : Very ethical and very professional

Cons : Just technical glitch can be ignore

Posted - Jun 23, 2021

A

Ankiy

User

Software user since: < 6 months

Overall

1.5/5

Features

2/5

Value for Money

1/5

Ease of use

2/5

Customer Support

1/5

Likelihood to recommend

1/10

“Pathetic Service,Company Executives has no clue ”

Pros : only booking of products just that

Cons : Trust After Service is pathetic and Company executive has no clue what is happening to customers parcel.No Professional Customer Complaint Managment. My customer lost Trust on My Products and repeat orders got declined.Top Managment has to start focusing on Customer Issues,otherwise all Investments gone for Toss. I shared my concern on Mail,except of auto mail,nobody bothers to revert back.One 2 parcel for same customer for same address picked up on same time,one got delivered after follow up and other is in coming back to me with reason,parcel can't be delivered on this address. What a crap.after so many complaints and follow up,no body bothered to call back to customer. What a dlevery company!!SAD TO SAY,ITS PATHETIC

Posted - Nov 4, 2020

H

h

Decision Maker

Software user since: < 6 months

Overall

1/5

Features

1/5

Value for Money

1/5

Ease of use

1/5

Customer Support

1/5

Likelihood to recommend

1/10

“Very Poor service ”

Pros : Fake

Cons : NO CONS

Posted - Oct 22, 2020

See all Shiprocket reviews

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Shiprocket

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1.8 (7 reviews)

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Shiprocket FAQ

Q. Q.1. What is the minimum shipping price that Shiprocket offers?

A. The shipping prices in Shiprocket start from as low as Rs. 27 per 500 grams. However, there may be minor alterations depending upon the courier company.

Q. Q.2. How do I calculate the rate charged for my shipment?

A. The software has an inbuilt shipping rate calculator that lets users compute exact shipping rates based on the origin and destination, Pincode and the approximate weight of the shipment.

Q. Q.3. Where can I check RTO orders?

A. Users need to adopt the following 3 steps to check their RTO orders. Go to the Shiprocket panel by logging in with user credentials > Go to Shipments tab > Select RTO and check the RTO orders.

Q. Q.4. How can I get to know about my shipment?

A. To track orders, users need to carry out 2 steps. Go to the ‘Shipment’ section and click on the ‘Tracking’ sub tab. You can see the status of your orders. In order to manage a particular order, click on the ‘order id’ and click ‘tracking’ to know about the whereabouts.

Q. Q.5. How does Shiprocket work?

A. Shiprocket follows a simple 4 step procedure. Add your order > Select any of the courier partners > pack your orders > Track from home and even get SMS or email updates.