Shiprocket

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(1.2) (6 Shiprocket Reviews)

Ease of Use 1.8

Value for Money 1.0

Features 1.3

Support 1.0

10%

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About Shiprocket

What is Shiprocket?

Shiprocket is a leading logistics software in India that offers automated shipping solutions. Users can ship goods anywhere in India as well as abroad along with getting discounted rates. Additionally, it lets users grow their e-Commerce business by providing an improved shipping quality for better outreach. It helps deliver around 50,000 orders daily and caters to around 220 countries.

Why should e-Commerce Businesses Opt for Shiprocket?

Shiprocket offers cost-effectiveness and allows users to grow their e-Commerce business. It is integrated with around 17 top courier services, which make transportation safe and trustworthy. They get the maximum insurance coverage for their lost shipments.

The inbuilt RTO and NDR dashboard keeps track of non-delivery issues and helps reduce them.
Customers can place bulk orders at once.
Additionally, users can track orders via email or text notifications in real-time.
The COD and Billing Reconciliation dashboard provide insightful business analytics.
Shiprocket is integrated with all the top e-commerce channels.
Increased Reach at lower shipping costs
Order tracking via email and SMS

How Shiprocket Works?

You can increase the reach of your logistics and provide outstanding customer service in the following steps:

Select the best shipment for your orders
Choose a preferred courier partner
Pack your orders and hand over to the courier partner
Track your order through SMS and email.

How can Customers Personalize their Shopping Behaviour using Shiprocket?

Shiprocket offers both prepaid as well as cash-on-delivery payment options, which give users the freedom to choose effectively. Additionally, customers can track their product whereabouts by SMS or email notifications and if anything is undelivered, they can choose their location preference accordingly. It provides users with a tracking page that is loaded with marketing banners, support information and a net promoter score to tabulate the customer-business relationship.

Pricing of Shiprocket

There are three types of plans available for different types of businesses, which are:

LITE: This plan comes for Rs. 29/- per 500 grams. It is suitable for small and medium eCommerce sellers.
PROFESSIONAL: It comes for Rs. 23/- per 500 grams. It is suitable for sellers who sell their wares on multiple marketplaces and websites.
ENTERPRISE: This plan is absolutely customizable. Users of any business size can opt for this plan.

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Shiprocket Price

Shiprocket price is available on request

Shiprocket Features

Order Management

The software allows users to manage all their forward and return orders from a single platform. With just a few clicks, users can process and track orders.

Shipping

It allows shipping to almost any place in India and to over 220 countries through its integration with top courier services.

Insurance Policy

Users can avail an insurance cover of up to Rs. 5000 for their lost shipments.

Customizable Dashboard

Users can perform any operation like managing forward and return orders, sync with the inventory, etc., through a diverse dashboard.

Inventory Management

It is a built-in feature of Shiprocket that lets you manage their inventory by uploading their master inventory within the panel and fetch orders from there.

NDR Management

This feature allows You to save their precious time and money on return orders through the automated non-delivery tab.

Prepaid & COD Payment Options

You can conveniently make payment through prepaid or COD payment options and receive COD remittance automatically thrice a week.

Order Tracking

Your customers can track orders placed via SMS or email updates and get to choose their preferred location for any non-delivered item.

API Integration

If you wish to sell on different e-commerce portals, the integration solution provided by the software helps manage shipping on one platform.

Retail Management

Users can procure their desired items for their personal use with Shiprocket.

Courier Recommendation

It works smoothly with over 17 top courier partners from a single platform without depending on any.

Discounted Shipping Rates

Shipping rates start from as low as Rs. 27 per 500 grams. It allows you to save costs and reach out to a vast customer base.

Global Shipping

Leading courier partners like DHL, FedEx, etc., is tied up with Shiprocket which helps to ship goods to over 220+ countries.

Communication

The software is customizable enough to let you choose a size of your label and decide on personal information that you wish to mention on it.

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Shiprocket Specifications

Shiprocket Reviews

Highly Recommended

OVERALL 1.2

5 star

4 star

3 star

2 star

50%

1 star

50%

Customer Feedback

Ease of Use 1.8

Value for Money 1

Features 1.3

Support 1

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Ankiy

Position: User

Used Frequency : Weekly

Overall Rating

Ease of Use

Value for Money

Features

Support

Pathetic Service,Company Executives has no clue

PROS : only booking of products just that

CONS : Trust After Service is pathetic and Company executive has no clue what is happening to customers parcel.No Professional Customer Complaint Managment. My customer lost Trust on My Products and repeat orders got declined.Top Managment has to start focusing on Customer Issues,otherwise all Investments gone for Toss. I shared my concern on Mail,except of auto mail,nobody bothers to revert back.One 2 parcel for same customer for same address picked up on same time,one got delivered after follow up and other is in coming back to me with reason,parcel can't be delivered on this address. What a crap.after so many complaints and follow up,no body bothered to call back to customer. What a dlevery company!!SAD TO SAY,ITS PATHETIC

Nov 4 2020

Position: Decision Maker

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

Features

Support

Very Poor service

PROS : Fake

CONS : NO CONS

Oct 22 2020

Noor Sports And Fitness

Position: User, Administrator

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

Features

Support

shiprocket is fraud

PROS : no pros

CONS : @shiprocket this courier company is doing complete fraud with their customers, We are trying to contact them since the last two month by phone calls, Emails, and Social media but we are not getting any calls or update from their side related our missing shipments and some amount which is blocked and unnecessary deducted from my shiprocket account, we also shared missing shipment details with them but didn't get any response or support by them. following three untraceable/missing parcels. AWB No.: 4867610419160 AWB No.: 4867610414853 AWB No.: 4867610413000

Sep 26 2020

Greenie mill shop

Position: User

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

Features

Support

Worst experience

PROS : NOTHING

CONS : This app is going from bad to worse and from worse to worst. Very very poor customer service. The chat support is of no use. They just raise tickets and keep sending automated emails that they are looking into the issue. But no one responds and finally you get to know that the ticket is marked as resolved. How??? One of my parcel is still not delivered,.It's been 30 days since Pickup and if we ask for update, the customer service executive will just say it will be delivered within 24 hours.Pls stay away from this app.

Sep 13 2020

Khushi

Position: User

Used Frequency : Weekly

Overall Rating

Ease of Use

Value for Money

Features

Support

One of the worst and useless courier option ????

PROS : Nothing I like about it it is worst

CONS : Useless application ????