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Sold by : Path Infotech Limited
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Servitium CRM is designed to support the after-sales processes of an organization, thereby, serving customers across a range of geographies and multiple products. This CRM Software is mapped with different service processes across industries to drive efficiency and responsiveness. The industries it caters to include home appliances, consumer durables, sanitaryware, water technologies, etc. Some of the places it excels are the call-center industry, inventory management, customer and product management, franchise payout, lead management, and others. The software also provides rich and insightful reports and analytics on various business operations.
The software helps achieve a frictionless customer service experience by utilizing some of its inbuilt features. It aims at providing mobility, resolution knowledge base and self-service solutions for the technicians in this line. The unique processes that are supported by Servitium CRM are:
Servitium CRM comes with an inbuilt cloud engagement module. This module is further subdivided into four parts namely,
Servitium CRM performs two types of automation namely, robotic test and cloning automation. Robotic Test Automation is performed by Opkey, which is AI-driven accelerated testing for the quarterly upgrade on Oracle applications. Cloning automation is done by Clonetab that brings both virtualization and automation for ERP platforms. By virtue of this cloning automation, the software ensures a comprehensive refreshment of the Oracle Databases and e-Business Suite, which helps in updating customer records.
The software provides business accelerators for Oracle Apps that aid in -
The cost of Servitium CRM is completely available as per the needs of customers. You can contact us through the “request a callback” option on our website. We will provide you with the license and activation key so that you can start using the software. In case you want a renewal of any of your chosen plans, you can contact our customer care team without any hesitation.
Servitium CRM equips engineers to ramp up efficiency and provides comprehensive support in customer service management. In order to keep the systems running, the software allows users to handle replacement and warranty management issued challans with ease. Some of the processes that are supported by Servitium CRM are:
Servitium CRM is supported on Windows for desktop versions.
If you find that the features of this software are not suitable for you, then you can go for Realkeeper or Vertex Car Wash Management Software.
Sold By : Path Infotech Limited
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Call Center Management
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