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Samespace Cloud Contact Center & Optimised VoIP

Sold by : Novanet

63%

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About Samespace Cloud Contact Center & Optimised VoIP

Samespace Cloud Contact Center solutions & Optimised VoIP is a combination of cloud contact solution and optimized VoIP (Voice over Internet Protocol), which is designed for all types of contact centers. Contact center software is an advanced client modelled on Agent Telephony technology that has changed the manner in which contact centers communicate with their clients. This communication is aided by intelligent routing technology which helps choose an optimal path for providing enhanced call quality over the Internet.

Product Features:

  • Customer relationship management
  • Integrates real-time communications directly into the browser.
  • Integrated Click-2-Call.
  • Add call #tags to the conversation.
  • Simple web management interface.
  • Provides analytical insights.
  • Integration of Inbound and Outbound CRM solutions.
  • Offers Global Network.
  • Provide local & toll-free numbers in 100+ countries.
  • Secured Interface
  • Round the clock support.

Sold By : Novanet

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Samespace Cloud Contact Center & Optimised VoIP Features

We provide Local & Toll-Free Numbers in 100+ countries. Our instant setup & hassle-free web management gets your International phone numbers ringing within minutes. Our advanced call routing options include Failover & Load Balancing and let you route calls as your business demands.
Novanet has a geographically redundant VoIP Network with POPs strategically located at the world’s major telecom hubs to minimize latency and guarantee high availability. Our direct inter-connects with global tier-1 carriers enable us to offer high quality, and competitive call rates.
Novanet has developed a unique Proactive Fraud Monitoring software that detects unusual call patterns to protect you against VoIP theft due to vulnerable equipment/configuration. Additional security features including Destination Access Lists, and Network Access Control are standard.

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Samespace Cloud Contact Center & Optimised VoIP Specifications

Samespace Cloud Contact Center & Optimised VoIP Reviews

63% Highly Recommended

OVERALL 4.4 star-icon

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Ajay Jasrotia

Position: User

Overall Rating

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economical & quick

PROS :

CONS :

Oct 13 2017

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