MyOperators

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(4.2) (4 MyOperators Reviews)

Ease of Use 4.1

Value for Money 4.2

Features 4.5

Support 4.3

63%

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About MyOperators

What is MyOperator?

MyOperator is one of the best call center software for businesses of all sizes in India. This solution is trusted by the vast number of business operators that require a fully functional call center. This call center software enables a user to conduct and track a large volume of calls in real-time. The software is capable of automatically allotting calls to the call operators in real-time. It checks for the operators who are free every time a customer calls.

MyOperator enables organizations to integrate it with their ongoing APIs. It facilitates seamless data sharing with CRMs for effortless sales work. This software generates push reports through SMS and Emails to keep the operational information at the manager and call the operator’s fingertips. For real-time monitoring, managers can use the live dashboard.

What features does MyOperator offer?

MyOperator offers the following features:

Virtual number
Toll-free number
Vanity numbers
Call recorder
Call tracker
Push notification reports
Live dashboard
Live call info
Performance reports
Multi-level IVR
After hours call routing
Real-time transfer

How does MyOperator work?

MyOperator call center software operates in four steps:

Customer Call: Caller/potential customer dials the centralized business phone number.
Call Handling: MyOperator plays the recorded IVR message and asks caller to select extension or department.
Call Forwarding: The call gets transferred to the considered department or agent. Meanwhile, MyOperator system is tracking and recording the call and its status.
After Call: Callers can review the calling experience. Managers will get the call reports.

The price of MyOperator

MyOperator is available in four different plans; they are:

Building Business – Rs. 1500/- per month
Growing Business – Rs. 3000/- per month
Big Business – Rs. 5000/- per month
Enterprise – Please request for price

For further information regarding this call center management software, please request a call. Our sales team will contact you at the earliest.

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MyOperators Price

MyOperators Features

Choose your business number

Companies can choose their business phone numbers and customize it any time.

detail_faq_tick Analyze your business’s call traffic

Call center managers can monitor all the calls made in a day.

detail_faq_tick Connect your callers to the right agent

Users can create an IVR response system and use it to direct calls towards concerned agent or operator.

detail_faq_tick Notification Engine

MyOperator offers important updates to improve the workflows through notifications.

detail_faq_tick CRM

This call center software can integrate with the customer relationship management solution seamlessly and share data for leads and sales funnel accordingly.

detail_faq_tick Call Recording

Call centres can use this software to record all the calls made on a daily basis. These recordings can be heard to monitor employees’ activity.

detail_faq_tick Toll Free Number

Call centres can deploy toll free helpline numbers and increase the traffic to their marketing campaign.

detail_faq_tick Analytics and Reporting

The software offers detailed operational insights to improve daily workflows.

detail_faq_tick Smart Call Tracking

This software enables managers to track all the important details of the calls being made by the call centre. It records when and why of the call, the duration, etc.

detail_faq_tick Voicemail

The software also provides voicemail services that companies can use to record audio messages from their customers.

detail_faq_tick Intercom Groups

Organizations can create intercom groups for sharing calls and assigning it accordingly.

detail_faq_tick Sticky agent

This feature enables users to assign specific agents to sort out queries instantly.

detail_faq_tick Data Export

The software provides data in PDF and excel sheets which makes it easily shareable and readable.

detail_faq_tick SSL Security

The software uses SSL security system to protect call center data from any attempt of stealing.

detail_faq_tick API Integration

Organizations can integrate this software with their regular APIs for daily workflow.