IOP Service Request Management Software Overview

Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User-friendly and interactive software interface enables the users to accomplish all vital operation effortlessly.

Product Features
Service Request Management has been designed exclusively for offices, self-employed professionals and corporates providing extensive services and customer support. The software allows efficient and flawless functioning in synchronization with various domains thereby reducing turnaround time and enhanced productivity at minimum cost. The magnificent features of Service Request Management software include:

Instant work assignments and tracking for offices
Efficient service-request handling with notifications
Generation of e-Invoices with payment history for tracking payments/expenses
Help desk type ticket handling with competent analytics for easy tracking of tickets
Audit trails, tracking of updates and assignments
Organization - wide staff performance metrics
Department - wise requests trending
Support for repetitive tasks and recurring issues
Dashboard view showcasing urgent tasks and close-by dates for effective administration

About the Company
IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solution and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to the advanced technology integration needs and empowering the enterprises to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, Product customization (ERP, Help desk software, Small office management), Web application development, Cloud hosting, Open source customization & support, Enterprise Architecture Tool consulting.

IOP Service Request Management Plans & Pricing

IOP Service Request Management price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

IOP Service Request Management Features

Tracking

Work assignments and tracking for offices

Notification

Service-request handling with notifications

e-Invoices

e-Invoices with payment history for to track payments/expenses

Help Desk Management

Help desk type ticket handling with analytics for easy tracking of tickets

Audit Trail

Audit trails, Tracking of updates and assignments

Support

Support for Repetitive tasks/ recurring issues

Dashboard

Dashboard view showing urgent tasks, close-by dates

IOP Service Request Management Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows
Desktop
Web-Based
All Industries
All Businesses
English

IOP Service Request Management Reviews

Have recommended this product

Overall Score

4.3/5

Based on 1 Reviews

Features 4.5/5

Value for Money 4.1/5

Ease of Use 4.1/5

Customer Support 4.4/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

DK

Danish Khan

User

Overall

4.3/5

Features

4.5/5

Value for Money

4.2/5

Ease of use

4.2/5

Customer Support

4.4/5

“Very good service”

Pros : My order arrived perfectly and in less time than expected.

Cons : N/A

Posted - Jul 28, 2016

See all IOP Service reviews

IOP Service Request Management FAQ

Q. Which operating system does IOP Service Request Management support?

A. IOP Service Request Management Help Desk Software is compatible with Windows operating systems.

Q. Is there any IOP Service Request Management app?

A. IOP Service Request Management Help Desk Software app is not available.

Q. What is deployment type of IOP Service Request Management?

A. IOP Service Request Management Help Desk Software supports Web-Based.

Q. Who are the potential users of IOP Service Request Management?

A. IOP Service Request Management Help Desk Software is typically used in All Industries.

Q. Is there any free trial or demo for IOP Service Request Management?

A. IOP Service Request Management Help Desk Software demo is available for free with Techjockey.com

Q. Is IOP Service Request Management free?

A. IOP Service Request Management Help Desk Software offers a free trial. However, the premium plan with advanced features available at Techjockey .

Q. How can you download IOP Service Request Management?

A. For IOP Service Request Management Help Desk Software installation, insert the given CD/USB flash storage in your system and open the Setup Wizard to get started.

Q. How does IOP Service Request Management work?

A. IOP Service Request Management Help Desk Software helps with Tracking,Notification,e-Invoices and Help Desk Management. It's a complete solution for Audit Trail,Support and Dashboard.

Compare IOP Service Request Management With other Help Desk Software

IOP Service Request Management

by : IOP Technologies

4.3 (1 reviews)

Add to Compare

VS

(1) Product Selected

Popular IOP Service Request Management Comparisons

IOP Service Request Management vs LiveZilla

IOP Service Request Management vs Spiceworks

IOP Service Request Management vs Zoho Desk

IOP Service Request Management vs Faveo Helpdesk

IOP Service Request Management vs Freshdesk

IOP Service Request Management vs SolarWinds Web Help Desk

IOP Service Request Management vs SolarWinds Help Desk Essentials Pack

IOP Service Request Management vs C-Zentrix CZ Helpdesk

IOP Service Request Management vs Vision Helpdesk

IOP Service Request Management vs ActivDesk

Articles for IOP Service Request Management

See All

5 Must-Attend Hospitality Events for Entrepreneurs in 2019

7 Key Benefits of Using Ticketing Software

Creating Unique Value Propositions: The Story of Shoreline Hospitality Private Limited

Bhartiya International – IT Helpdesk Management Solution

Opportunities For SaaS In Hospitality Industry

Handling Customer Complaints: 10 Best Complaint Management Software in 2022

Freshdesk Vs Zendesk: Which Help Desk Software to Choose in 2022

Travel & Hospitality Industry Software Solutions

How to Make Restaurant Business Successful?

How to Choose Best Help Desk Software: 11 Best Ticket Systems of 2022

IOP Service Request Management Alternatives

See All

Why Choose Us

Unlimited Software Choices

There is something for everyone — Choose from over 15000 software options in 600+ software categories

Filter the software features basis your business requirement, select the software in your budget, Add to Cart and buy!

It's as simple as that. Compare unlimited software options and make the right choice for your business

Expert Advice
Any Day, Any Time

India's best software experts are at your disposal to guide you for all your software needs

Get the support with comparing different product features, pricing and more to grow your business many fold

Their expertise can help you save time and money

Try Before You Buy

Our software partners are fully equipped to provide a FREE demo for Techjockey customers

Explain their software features better so that you make the right choice for your business

They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

Fits Right Into Your Budget

At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses