Gruveo Software Overview

What is Gruveo?

Gruveo is the best video conferencing app that helps users connect with their customers right away, without requiring any download link or login requirement. The application enables users to get face-to-face with customers anytime and anywhere, through a simple click on the Call Link. the user can either add a phone number with a ‘@’ symbol before it or join a call room by entering its name. You can either make a voice or a video call on-the-go, directly from your browser. When customers click your shared Gruveo link, they can connect with you instantly, from any device or platform.

How does Gruveo Help in Customer Management?

With this handy Chrome extension, users can make face-to-face video calls with their leads, thus ensuring effectiveness in the sales process. This video conferencing software also helps sales professionals and customer service reps learn about their customer behaviors and needs. Moreover, face-to-face conversions are also effective as you can address their queries and solve their issues instantly, thus maximizing conversions and gaining customer trust. Users can explore various communication methods such as voice and video calls, as well as text messages.

Unique Features of Gruveo

Gruveo comes with powerful features like HD call recording, which can be used for internal training purposes for improving the efficiency of sales reps.
The tool also comes with an in-call text sending feature that enables users to exchange messages during an ongoing call, thus facilitating efficient communication.
Gruveo even has a screen sharing feature with which you can collaborate on documents, run a PowerPoint presentation or even run the demo of software.

Pricing of Gruveo

The pricing of Gruveo depends upon the number of users collaborating and the number of caller links that need to be shared. You can request a callback to get a personalized quote. Gruveo is available for one user per month at around Rs 2000/-.

Benefits of Using Gruveo

Gruveo runs in the caller browser itself and users don’t need to install any separate app or plugin to make the video calls. The latest WebRTC technology that is integrated into modern browsers enables users to make unlimited video and voice calls seamlessly.

The tool comes with call waiting for features, and even a group calling facility.
In case the browser of any user does not support Gruveo, it will suggest some other ways to get connected.
Users can get incoming calls on their Gruveo link and can even organize calls in separate call rooms, which are absolutely disposable.
Additionally, you can allocate the extra Gruveo links and users.
Users can even have custom call backgrounds and company logo to give the calling screen a personalized look as per your brand.
There is also a call waiting feature that makes sure that users don’t miss a call or a valuable lead.

Gruveo Plans & Pricing

Gruveo price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get Gruveo Demo

We make it happen! Get your hands on the best solution based on your needs.

Gruveo Gallery

Gruveo Features

Custom Branding

Users can add their custom brand logo and background to their call screen. The custom branding remains visible throughout the

HD Call Recording

Users can record their voice, video or screen sharing calls for internal training purposes, to enhance the communication and

Screen Sharing

Gruveo comes with a screen sharing feature that enables users to run a PowerPoint presentation or a software or app demo for the

Text Mail

If you are unable to answer any call at any moment, you can prompt your callers to leave their contact details along with a

Extended Caller Info

With this feature, users can track the location of their callers, the device they are calling from and the referral website

Instant Text Chat

Gruveo offers a chatbot that enables sales/outreach/ customer support agents to interact with customer (or interested customers)

Call Waiting

Calling teams can queue the callers during a busy session and automatically assign it to the free agent.

Video and Audio calling

This video conferencing software facilitates businesses to conduct video and audio calling from the solution. It also records all

Call Security

All the calls made through Gruveo are completely encrypted with industry-tier encryption. It avoids the usage of server for

Multiple Links Multiple Team Members

Gruveo enables sales teams to operate and track customers effortlessly. Sales agents can transfer customers to their team members

Gruveo Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows iOS Android MacOS
DesktopMobile
Web-Based
All Industries
All Businesses
English

Gruveo Reviews

Have recommended this product

Overall Score

4.5/5

Based on 3 Reviews

Features 4.5/5

Value for Money 4.5/5

Ease of Use 4.5/5

Customer Support 4.5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

KA

Kuljeet Agarwal

User

Overall

4.6/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“I can organize calls in separate rooms with Gruveo”

Pros : One of the best features that I found in Gruveo is its group calling facility and call waiting features. Moreover, I can organize calls in separate call rooms, which are disposable and get incoming calls from my customers on the Gruveo link itself. These features are really helpful for managing my day-to-day customer calls!

Cons : There isn’t any easy way to identify the participants in an audio-only call. Additionally, there are a lot of transient issues and the audio goes in and out at times. These are the areas of improvement I suppose for the otherwise wonderful app.

Posted - Jul 25, 2019

SG

Shyam Gutta

User

Overall

4.3/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“In-call text sending feature is quite helpful”

Pros : The recording feature of this rich video calling is really helpful, and it helps send important files or documents or texts to the customers through chat so that they don’t need to wait long for a response. Gruveo comes with an in-call text sending feature that facilitates effective communication.

Cons : While using the Gruveo app, I found that it comes with very little storage; 5 GB to be precise. Moreover, it doesn’t run on all browsers either. Other than that, the application is great!

Posted - Jun 19, 2019

SG

Shyamali Gayen

User

Overall

4.5/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“The best app for increasing sales via video-calling”

Pros : With Gruveo, I can talk to my leads through face-to-face video calls to effectively improve the sales process as that helps me to gauge the customer behaviour and their needs. I can also solve their queries better and it increases my chances of converting them into customers. Also, Gruveo’s HD call recording feature is quite helpful.

Cons : Sometimes, the ringer is on even when I am not connected, which is quite displeasing. I hope the issue gets rectified.

Posted - Feb 26, 2019

See all Gruveo reviews

Gruveo FAQ

Q. Do I need to install any app for using Gruveo?

A. No, you do not require to install any app, neither do you need to register or log in to an account to start a video call. You simply need to click on a Gruveo link and you will be redirected to the calling window right away

Q. Can I send and receive text messages in Gruveo?

A. Yes, you can send automated messages to your callers, even during off hours. Moreover, the tool even supports an in-call text chat feature that helps you to converse with your customers while on a call through chat for efficient communication.

Q. What can I do with a Gruveo link?

A. A Gruveo link is shareable and it enables you to invite others to start a video or voice call with you instantly. Users can even allocate additional links in your Gruveo account. Callers do not have to sign up to any account or install any app or plugin to start calling.

Q. Can I add multiple users and links in my account?

A. Yes, you can add as many users and links in your account as you wish anytime. Moreover, you can assign the same Gruveo link to multiple users, including your team members and sales reps, and a user can receive multiple calls from various links. Each user simply needs to log in with their own user id and password.

Q. Can I make group calls using Gruveo?

A. Yes, there is a group calling feature in Gruveo with which you can hold an unlimited number of conversations by adding up to 12 callers. It is a hassle-free facility and can be availed both from desktop and mobile devices. However, the participants need to join in a voice-only call, but can easily convert normal call into a video call or even switch to a screen sharing session.

Q. Is there a call waiting feature in Gruveo?

A. Yes, there is a call waiting feature in Gruveo that enables users to attend all the calls, as each of them is important. Even if all the representatives are busy at a particular point, the caller is put on a queue and the next available representative will take the call.

Compare Gruveo With other Video Conferencing Software

Gruveo

by : Gruveo

4.5 (3 reviews)

Add to Compare

VS

(1) Product Selected

Popular Gruveo Comparisons

Gruveo vs AnyMeeting

Gruveo vs BlueJeans Room

Gruveo vs Zoom Rooms

Gruveo vs Uberconference

Gruveo vs Cincopa

Gruveo vs Audio Conferencing in Office 365

Gruveo vs ezTalks

Gruveo vs Videokaro

Gruveo vs Beetel Cloudway

Gruveo vs JioMeet

Articles for Gruveo

See All

How Supreme Court Judges are using Video Conferencing for court hearings

JioMeet App – How to Download and Use Made in India Video Conferencing App

Global IT Spending Likely to Rise 8.4% in 2021: Find Out Which Software Is in Demand

Unique Features of Microsoft Teams Essentials for Small Businesses

Best Zoom Alternatives for Video Calling [Free & Paid]:

Secure Video Calling App: Zoom Vs Skype Vs Teams Vs Webex Comparison

Slack vs Microsoft Teams: Which is Best?

10 Best Free Video Conferencing Platforms

Working Remotely? Try These Tools for Work from Home Collaboration

Loom Vs Zoom Video Conferencing Software: Know the Differences

Gruveo Alternatives

See All

Why Choose Us

Unlimited Software Choices

There is something for everyone — Choose from over 15000 software options in 600+ software categories

Filter the software features basis your business requirement, select the software in your budget, Add to Cart and buy!

It's as simple as that. Compare unlimited software options and make the right choice for your business

Expert Advice
Any Day, Any Time

India's best software experts are at your disposal to guide you for all your software needs

Get the support with comparing different product features, pricing and more to grow your business many fold

Their expertise can help you save time and money

Try Before You Buy

Our software partners are fully equipped to provide a FREE demo for Techjockey customers

Explain their software features better so that you make the right choice for your business

They can guide you with different use cases and make sure you own the best suited software and make a positive change in your business growth

Fits Right Into Your Budget

At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

Trusted by many happy and satisfied businesses