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CZ Chat
CZ Chat
CZ Chat
CZ Chat
CZ Chat

C-Zentrix CZ Chat

by : C-Zentrix

₹ 1569

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C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity. It... Read more

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C-Zentrix CZ Chat Software Overview

What is C-Zentrix CZ Chat?

C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity. 

It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows. 
C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market.

It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers. 

Features of C-Zentrix CZ Chat

Here is a quick rundown of the features offered by C-Zentrix CZ Chat: 

  1. Chat monitoring 
  2. Chat conferencing 
  3. Chat transfer 
  4. Instant file transfer 
  5. Canned responses 
  6. Sound notifications 
  7. Integrations 
  8. Reports and analytics 
  9. Chat logs 
  10. Chat routing 
  11. Customisation 
  12. Privacy focused 

Why prefer C-Zentrix CZ Chat over other chatbots? 

C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time. 

C-Zentrix CZ Chat is available in two different plans, these are: 

  1. Pro – Rs. 1330/- per month 
  2. Pro – Rs. 12600/- per year
  3. Business – Rs. 2030/- per month 
  4. Business – Rs. 20160/- per year

C-Zentrix CZ Chat Plans & Pricing

Pro
1569
  • Option(s)
    • Monthly (Month(s))
    • Users (User(s))
Business
2395
  • Option(s)
    • Monthly (Month(s))
    • Users (User(s))

C-Zentrix CZ Chat Features

Monitoring

The software enables managers to monitor all the chats of the agents with a barge-in feature to provide help to the agents

Analytics and Reporting

C-Zentrix CZ Chat generates chat analytics for all the workflows done by the agents to generate reports and comprehend the

Integration

This live chatbot software integrates with all social media accounts and messengers like WhatsApp for smooth working. 

Notification

The software generates live notifications for all the updates and chats to keep the agents updated. 

Chat

C-Zentrix CZ Chat facilitates chatting through a messenger interface for customer interaction. 

File Transfer

Agents can transfer files through the chatbot to their customers/visitors. 

Data Migration

Companies can transfer important data through the chatbot. 

Content Management

Companies can create a working script of content for agents to use it for interacting with their customers. 

Customization

The chatbot can be customized by the users, e.g., they can adjust the size, change the colour of the chatbot, among many other

C-Zentrix CZ Chat Specifications

  • Supported Platforms :
  • Deployment :
  • Suitable For :
  • Language:
  • Windows iOS
  • Web-Based
  • All Industries
  • English
-

C-Zentrix CZ Chat Reviews

90%

Have recommended this product

Overall Score

4.5/5
Based on 6 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

PM

Pritha Mukherjee

User

5/5

5/5

5/5

5/5

5/5

10/10

“Customization enabled chatbot”

Pros :

Cons :

Posted - May 12, 2020

SC

Sarthak Chatterjee

User

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

9/10

“Efficient reports”

Pros :

Cons :

Posted - Mar 2, 2020

RS

Rajiv Sarkar

User

4.5/5

4.5/5

4.5/5

4.5/5

4.5/5

8/10

“Useful for lead generation”

Pros :

Cons :

Posted - Apr 30, 2019

C-Zentrix Brand Details

Brand Name C-Zentrix
Information C-Zentrix
Founded Year 2002
Director/Founders Saket Setu
Company Size 101-500
Other Products C-Zentrix CZ Callback, C-Zentrix CZ Helpdesk, C-Zentrix CZ Bar

C-Zentrix CZ Chat FAQ

A. Yes, C-Zentrix CZ Chat is available for both Android and iPhone platforms.
A. C-Zentrix CZ Chat is available for demo at Techjockey. Please request a call to avail the demo.
A. C-Zentrix CZ Chat uses cloud-based data storage system.
A. Yes, C-Zentrix CZ Chat is created with special focus on privacy. The software allows agents to initiate the videocall through SMS or chat window.
A. C-Zentrix CZ Chat is a web application that can be accessed through an internet browser.

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