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Sold by : C-Zentrix
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(6 C-Zentrix CZ Chat Reviews)
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C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity.
It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows.
C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market.
It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers.
Here is a quick rundown of the features offered by C-Zentrix CZ Chat:
C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time.
C-Zentrix CZ Chat is available in two different plans, these are:
Sold By : C-Zentrix
26 Chatting right now
Analytics and Reporting
Ease of Use
Value for Money
Ease of Use
Value for Money
PROS : I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.
CONS : I have not faced any issues as of now.
Likely to recommend : 10/10
PROS : I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.
CONS : I have not found any major problem with the software. However, the UI needs some improvement.
Likely to recommend : 9/10
PROS : It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.
CONS : It crashes at times, and it really becomes difficult for my agents.
Likely to recommend : 8/10
PROS : Three of the five recommended vendors were viable
CONS : N/A
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