Overview

Pricing

Features

Specification

Review

Alternatives

Analysis

FAQs

Compare

CloudTalk Logo
CloudTalk Logo
CloudTalk Logo
V Play

CloudTalk

Sold by : CloudTalk

PRICE ON REQUEST

Be the first to Review this product

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

About CloudTalk

What is CloudTalk?

CloudTalk is one of the best call center CRM software designed for sales companies. The software helps in boosting the outreach and brings improvement in customer interactivity. This call center CRM solution facilitates in management of better customer relationships globally with the help of an international phone number. It allows companies to create a virtual call center to manage all the workflow in a digital register with all the required details such as time, type, and duration of the call, follow-ups, etc. 

CloudTalk is a scalable call center CRM solution that is easily configurable according to the user requirements. The software can seamlessly integrate with other applications for lead management and better sales output. Plus, this call center CRM also helps manage post-sale services. 

What features does CloudTalk offer? 

Here is a quick rundown of the features offered by CloudTalk: 

  1. Number portability 
  2. International and shortcode numbers
  3. Call flow design
  4. Automated call distribution
  5. Interactive voice response 
  6. Click to Call 
  7. Call Tagging 
  8. Call statistics 
  9. Call monitoring 
  10. Agent reporting 
  11. Wallboard 
  12. Emotion analytics

What are the benefits of CloudTalk?

  1. CloudTalk facilitates handling of all the minute tasks with efficiency barring the shortcomings that come with micromanagement. 
  2. Call centers can design a call routing system based on the query of the customer. 
  3. The software automatically identifies agents available on the floor and routes calls to them. 
  4. CloudTalk performs emotional analysis on every call for behavioral analysis and data collection.
  5. The software offers business-centered utilities for flexible deployment.

What is the price of CloudTalk? 

CloudTalk is available in four different plans, these are: 

  1. Starter – Rs. 1140/- per month (billed annually) 
  2. Essential – Rs. 1519/- per month (billed annually) 
  3. Expert – Rs. 2658/- per month (billed annually) 
  4. Custom – request quotation 

Sold By : CloudTalk

Get CloudTalk support 33 Chatting right now

Buy CloudTalk2401 People viewed this product

Techjockey Buyer Protection

  • iconTrust Pay
  • iconSupport
  • icon Easy Checkout

CloudTalk Features

The software automatically queues the calls and routes them to the agents who are free at a given time. 
CloudTalk records all the calls made by the agents for future training and work reviewing process.
Companies can create a call routing process based on query and share the calls among their team members seamlessly. 
 This call center software offers voicemail to save the voice notes from unattended calls.
CloudTalk generates international and shortcode toll free numbers for easing the call function. 
The software integrates bulk SMS software that can be used to send text notifications to the customers from the system. 
This call centre CRM software provides users with a self-service portal that allows them to work and collaborate on closure of leads. It also offers an in-built messenger for users to communicate on the interpersonal level. 

Get CloudTalk support33 Chatting right now

Buy CloudTalk2401 People viewed this product

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

CloudTalk Specifications

 reviews

We Love to hear from our buyers

If you have the solution already, why not share your thoughts and help others and make the right purchase

no_review_

CloudTalk Alternatives

See All
  • Call Center CRM Software Price Chart

  • Call Center CRM Software User Rating Chart

  • Call Center CRM Software Price vs Features

  • Call Center CRM Software Price vs Ease of Use

  • Call Center CRM Software Price vs User Rating

CloudTalk FAQs

Before using the software, ensure that at least one phone number and an agent is assigned to the license, that is a pre-requisite for making the calls.
CloudTalk offers a mobile application for both iPhone and Android mobile phones.
There is no upper limit for generation of phone numbers in CloudTalk. You can create unlimited phone numbers and use it according to your requirements.
CloudTalk is available for a demo at Techjockey, you can request a call to get the demo scheduled.
Smart Dialer is a flagship feature of CloudTalk that allow users to create a dialling queue from other APIs.

compare_icon Compare With Related Software

Call Center CRM Software

CloudTalk

Starting Price

PRICE ON REQUEST

Reviews

Platforms

not_16.svg
not_16.svg

Deployment

detail_faq_tick.svg
detail_faq_tick.svg
VS
Compare Now

Choose The Features You Want and We'll Find the Perfect Software for You

How to Buy a Product from Techjockey

Play this video

Explainer Video
How to buy the right software from 15,000 options in just 2 minutes
This video helps you in choosing products, add to cart, billing address, payment methods & more.. a complete product journey from our website to your business.
close