CallHippo - Virtual Phone Systems for Small Business & Enterprise

CallHippo

by : CallHippo

4.3 Rating
7 Reviews
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₹ 660/Month

Inclusive of all taxes

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Save Extra with 2 Offers

Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
- The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
  
  - The GSTIN submitted by the User in connection with the registered business of the User.
  - The User's specified Entity Name for the User's Registered Business
- Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
  The following goods and services will not be eligible for GST Invoice:
  
  - if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
  - if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.

Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.

Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.

The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
Buy Now & Pay Later, Check offer on payment page.

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CallHippo Software Overview

CallHippo provides a set of features for business users to increase productivity and perform core functions accurately. Depending on the size and requirements of your organization, you can pick the best pricing plan.

Automation through CallHippo further reduces the need for your employees to handle monotonous tasks so that they can focus on critical tasks at hand and apply creative skills for problem solving. Real-time alerts with contact center solutions allow you to have a birds’ eye view of the process so that you can make smart decisions and achieve operational efficiency.

CallHippo Plans & Pricing

Bronze

₹ 660

- Monthly (Month(s))
- Users (User(s))

Silver

₹ 1237

- Monthly (Month(s))
- Users (User(s))

Platinum

₹ 2886

- Monthly (Month(s))
- Users (User(s))

Get CallHippo Demo

We make it happen! Get your hands on the best solution based on your needs.

CallHippo Features

Activity Feed

CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly

Add New Number

COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for

Set Working Hours

DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to

Team collaboration

Manage your calls, clients and teammates instantly. All in one place.

Call Recording

Record every call on each of your numbers to better monitor your performance as a team.

Call Analytics

Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.

On Hold Music

On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.

CallHippo Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Windows iOS Android
DesktopMobile
Web-Based
All Industries
All Businesses
English

CallHippo Reviews

Have recommended this product

Overall Score

4.3/5

Based on 7 Reviews

Features 4.4/5

Value for Money 4.3/5

Ease of Use 4.5/5

Customer Support 4.2/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Pros

“My team has been able to answer more calls with the CallHippo softphone. I've also been able to route calls to the correct agents and play music on hold for my clients.” Siddharth Pandit - Mar 20, 2022

“The CallHippo team is very helpful and accommodating, and they seem to be passionate about the product they're creating.” Sumit Gupta - Mar 20, 2022

Cons

“Dashboard should be provided both as a part of the application and as it's only available on the browser.” Piyush Sharma - Mar 21, 2022

“As of now, I have not had any disadvantages; however, if I do experience problems in the future then I will definitely be giving feedback.” Manish Prakash - Mar 21, 2022

“I didn't get my verification code in the first couple of hours I had it, but everything worked out fine.” Sumit Gupta - Mar 20, 2022

Ratan Kumar

Manager, Travel & Tourism

2-100 Employees

Software user since: < 6 months

Overall

4.1/5

Features

4/5

Value for Money

4/5

Ease of use

4.5/5

Customer Support

4/5

Likelihood to recommend

8/10

“CallHippo is a very easy-to-use telephony tool.”

Pros : Callhippo tool offers the ability to connect with the customers in a matter of minutes. The dashboard allows you to monitor the performance of call center and the integrations allow you to connect with other tools to get the job done.

Cons : NO CONS

Reason for choosing the software : The support team was very easy to get in touch with and was very helpful when setting up the accounts.

Posted - Mar 20, 2022

Piyush Sharma

Manager, Travel & Tourism

2-100 Employees

Overall

4.3/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4/5

Likelihood to recommend

9/10

“Affordable tool to manage business calls efficiently.”

Pros : CallHippo is a simple and powerful tool to manage business calls efficiently. Whether you're a small business owner or an individual looking to save time, this tool will help you take care of your calls and improve productivity.

Cons : Dashboard should be provided both as a part of the application and as it's only available on the browser.

Posted - Mar 21, 2022

sushant srivastav

Associate, Logistics and Supply Chain

2-100 Employees

Software user since: < 6 months

Overall

4.3/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4/5

Likelihood to recommend

8/10

“Great call tracking software for small businesses.”

Pros : I have a small business, and I have to say that this software is easy to use. I don't have to worry about tracking calls, and I can do this from anywhere. It is a great software for small businesses looking for a call tracking software that is easy to use and offers a lot of features you will use.

Cons : Some features are not commonly used, but there are people out there who know quite a bit about them and would enjoy working with callhippo.

Posted - Mar 19, 2022

See all CallHippo reviews

CallHippo Brand Details

Brand Name	CallHippo
Information	CallHippo
Founded Year	2016
Director/Founders	Ankit Dudhwewala
Company Size	1-100

CallHippo FAQ

Q. What is CallHippo?

A. CallHippo is a virtual phone system which allows small business and enterprise to get local & toll-free numbers instantly from over 50+ countries around the world. With our easy to use interface and robust backend architecture, any business can setup their phone system in less than 3 minutes. CallHippo implements cloud computing into the world of telephony. Our platform allows deployment of a flexible telephony network, wherever an internet connection is available. We aim to replace the desk phones with softphones, eliminating the complexity of setting up a support center.

Q. What are the Network & Audio requirements to use CallHippo?

A. Network Requirements: In order to make or receive calls through CallHippo app you need to have internet connectivity. Audio Requirements: You need to have a headphone with a microphone at the time of making or receiving calls through the phone app.

Q. How can you enable editable extension ?

A. Editable extension is the feature which is provided by the CallHippo where admin users can edit the extension number for their users. For example - If the admin users has the IVR extension is 100, if he/she add new users the IVR extension set with 101 and so on with the further users. With editable extension new users extension can be changed from 101 to 999 as per the requirement.

Q. How to allow Google Chrome to use your microphone?

A. In case you're not able to use your microphone with CallHippo app, Please follow the following steps to solve the problem: Click on the little red-crossed camera in the right corner of Chrome window Select "Always allow https://dialer.callhippo.com to access your microphone" Reload your web app

Q. What is Voicemail Transcription and How to Activate it?

A. A voicemail transcription is one of the advanced features offered by CallHippo which allows you to read your voicemail messages. The transcription of your voicemail messages will be sent to you in an email. Speech-to-text conversion allows agents and managers to analysis the information of voicemail messages without having to listen to the recordings. Benefits of Voicemail Transcription Written Record Use it in your organization Saves time Get a clear picture of your Voicemail Messages Anytime availability How to activate the Voicemail Transcription Feature in CallHippo? Login in to CallHippo Account https://web.callhippo.com/ Go to the number setting Scroll down you will notice the Voicemail Transcription toggle button and turn it on