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VersaDIal Business Call Recording Software

by : Versadial

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Business Call Recording Software by Versadial is an industry leading solution for call centres to track and record customers’ calls. The software offers a wide range of value addition features which allows call centres to operate with greater flexibility. With this call recording software, manag... Read more

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VersaDIal Business Call Recording Software Overview

What is Business Call Recording Software by Versadial? 

Business Call Recording Software by Versadial is an industry leading solution for call centres to track and record customers’ calls. The software offers a wide range of value addition features which allows call centres to operate with greater flexibility. With this call recording software, managers can monitor the agents calls in real-time. The call recording software for business helps third-party recording verification for the calls. Further, it generates call reports based on recordings for the managers to understand the performance of call agents in real-time. 

Versadial business call recording software can record different types of calls, such as, Analog, digital, SDN, PRI, T1, radio, VoIP, etc. The software also offers VMware compatibility for VoIP (Voice over Internet Protocol) recording. This call recording software provides 17 different recording configurations that cover almost every type of call recording scenario. 

Advantages of using Versadial call recording software

Here are some key benefits of using business call recording software by Versadial: 

  1. Business call recording solution by Versadial combines various aspects of call centre operations, such as, performance monitoring and strict quality control. 
  2. It automates all the reporting tasks of the customer service team of an organization or a call centre. 
  3. This call recording software for business provides automatic updates every year with customization options. 
  4. Versadial offers training to the customers so that they can get started immediately. 
  5. The total cost of ownership of business call recording software is quite low. 

Versadial Call Recording Software for Business Features 

Here are some key features offered by Versadial call recording software for business: 

  1. Call history logs and playback 
  2. Real-time call monitoring 
  3. Quality control and agent coaching tools 
  4. Comprehensive call reporting 
  5. Quality control reports 
  6. Automated backups and archives

What is the price of Versadial call recording software?

Versadial price depends on the customizations and feature requirements of any business. Please request a call back from our sales experts for more inquiries.

VersaDIal Business Call Recording Software Plans & Pricing

VersaDIal Business Call Recording Software price is available on request

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VersaDIal Business Call Recording Software Features

Audio Playback

The software offers a playback feature to listen the recorded calls in real-time.

Live Monitoring

Managers can monitor their agents call interactions and activities in real-time.

Quality Control

Versadial business call recording software allows users to monitor the services provided to the customer.

Daily Call Report

This call recording software collects daily call data of all the data and compiles it in a comprehensive report for managers to

Auto Backup

The software conducts automated backup sessions for the workflow data, such as, call recordings, call logs, etc.

Third-party Verification Recording

The third-party recording verification allows users to record calls in the presence of an additional member for verification.

Screen Recording

Managers can use this feature to capture their agents’ PC screen for workflow monitoring.

Integration

Business call recording software by Versadial can integrate seamlessly with other applications like ERP, CRM, etc. for easy data

VersaDIal Business Call Recording Software Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English
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VersaDIal Business Call Recording Software FAQ

A. The hardware requirements vary from company to company based on their type of recorded line, site configuration, and requirements. Please request a call for further information.
A. Yes, you can add or remove users at any time. No extra software or hardware license is required for that.
A. Once you purchase the Versadial, you are automatically entitled to all the updates for free.
A. Versadial analyses the calling activity of the entire office and optimizes in-built cloud storage facility as per your business requirement.
A. Yes, Versadial is available for demo at Techjockey. Please request a call to get the demo scheduled for yourself.

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