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Birdeye

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About Birdeye

What is Birdeye? 

Birdeye is a review management software for businesses. It provides better online visibility and helps get accurate feedback from your customers. The review management software assists in increasing the customer base with improvised viewability online. Businesspersons can use various ways to collect feedback from customers. Some notable methods are: 

  1. Reviews
  2. Surveys
  3. Ticketing 

This review management software integrates with the business website and generates a chat pop-up for customer engagement. Birdeye further improves your business visibility on the map and various online platforms like Facebook, Google, here, Yahoo, Bing, Apple, Waze, etc.

Why should you use Birdeye? 

A survey suggests nearly 95% of shoppers check brand reviews (both offline and online) before making a purchase. And about 93% of local consumers use reviews to assess the image of a brand. Birdeye helps you stay ahead of your competitors with great review management processes. This review management software plays a vital role in the brand building. 

What is the price of Birdeye?

Birdeye is available in three different plans; these are: 

  1. Standard
  2. Professional 
  3. Premium 

To know more information regarding the price and features, please request a call and state your requirements. Our sales team will contact you at the earliest. 

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Birdeye Features

Birdeye’s dashboard provides a streamlined work view. It gives a top-down visibility of all the activities that you perform on the software. 
This review management software assists in the assessment of marketing campaigns launched by businesses. 
Business people can use this software to respond to customer queries in real-time. 
The software offers great features to assess customer sentiments toward the business. It helps in image building. 
Birdeye can be used to manage all your social media accounts seamlessly. 

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Birdeye Specifications

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Birdeye FAQs

A. Log in to your Birdeye account and click on the ‘Setup’ option in the dashboard. You will see the ‘Setup insights’ option, click on it, and there will be a drop-down list of options. Click on ‘Setup category,’ and a tab will open. Go to the right side of your screen and click on the ‘Add Category.’
A. There is no upper limit to the number of “Categories” that you can create within Birdeye.
A. Birdeye review management software can upload up to 5000 contacts on the dashboard at one time. If you want to upload more, then you can continue uploading in batches of five thousand.
A. Birdeye contains a “competitive benchmarking” module within your account that allows you to add ten competitor brands. You can add multiple locations of the competitor as well, if it is a multi-branched business.
A. Birdeye is a web-based software that can be accessed through a web browser. Hence, there are no mandatory system requirements.

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