SolarWinds Help Desk Essentials Pack VS ActivDesk

Let’s have a side-by-side comparison of SolarWinds Help Desk Essentials Pack vs ActivDesk to find out which one is better. This software comparison between SolarWinds Help Desk Essentials Pack and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SolarWinds Help Desk Essentials Pack or ActivDesk fits your business.

Price On Request

Starting from

Rs. 1770

View all plans
  • All industries
  • Hospitality
  • Ticket Management
  • Remote Access
  • Analytics and Reporting
  • Asset Management
  • Security
  • Ticketing
  • Teamwork & Communication
  • Multichannel Helpdesk
  • Self Service
  • Email Integration
4.2(3)
4.8
4.5
4.6
4.3

Likelihood to Recommend

78%
4.1(1)
4
4.5
4
4

Likelihood to Recommend

90%

Pros

Posted - Aug 07, 2018

Cons

Posted - Aug 07, 2018

Pros

Posted - Feb 27, 2021

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between SolarWinds Help Desk Essentials Pack and ActivDesk

Let’s have a detailed comparison of SolarWinds Help Desk Essentials Pack vs ActivDesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether SolarWinds Help Desk Essentials Pack or ActivDesk fits your business.

Comparison of SolarWinds Help Desk Essentials Pack vs ActivDesk In terms of Features

SolarWinds Help Desk Essentials Pack includes features like Ticket Management, Remote Access, Analytics and Reporting and Asset Management. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare SolarWinds Help Desk Essentials Pack vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SolarWinds Help Desk Essentials Pack and ActivDesk In terms of Deployment Type

While SolarWinds Help Desk Essentials Pack supports Web Based deployment; ActivDesk is suitable for Web Based deployment. While selecting between SolarWinds Help Desk Essentials Pack and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SolarWinds Help Desk Essentials Pack or ActivDesk: Which Is Ideal for Your Industry

SolarWinds Help Desk Essentials Pack is ideal for industries like All Industries. For Hospitality, ActivDesk is a better choice. If you are confused between SolarWinds Help Desk Essentials Pack or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SolarWinds Help Desk Essentials Pack or ActivDesk

SolarWinds Help Desk Essentials Pack and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SolarWinds Help Desk Essentials Pack and ActivDesk during demo to decide which one is best for your business.

FAQs

While SolarWinds Help Desk Essentials Pack offers customized features, ActivDesk has diverse modules. Select between SolarWinds Help Desk Essentials Pack or ActivDesk as per your business needs.
Both these products offer similar features but with a different approach. While SolarWinds Help Desk Essentials Pack emphasizes on user experiences, ActivDesk focuses on functionalities.
It all depends on the functionalities that you prefer. While SolarWinds Help Desk Essentials Pack offers add-ons along with essential features, ActivDesk emphasizes on customization.
No, the difference between SolarWinds Help Desk Essentials Pack and ActivDesk lies in terms of features and functionalities. While SolarWinds Help Desk Essentials Pack can be customized as per the user’s needs, ActivDesk addresses the diverse audience.
It depends upon your business requirement. Both SolarWinds Help Desk Essentials Pack and ActivDesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While SolarWinds Help Desk Essentials Pack is customizable, SolarWinds Help Desk Essentials Pack offers comprehensive modules.

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