Salesforce Service Cloud VS Clickback

Let’s have a side-by-side comparison of Salesforce Service Cloud vs Clickback to find out which one is better. This software comparison between Salesforce Service Cloud and Clickback is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce Service Cloud or Clickback fits your business.

Price On Request

Starting from

Rs. 8177 /Month

View all plans
  • All industries
  • All industries
  • Appointment Management
  • Collaboration Tools
  • Campaign Management
  • Call Logging
  • Call Recording
  • Lead intelligence
  • Lead Management
  • Lead Optimization
  • Multi User login & Role based access
  • Analytics & Reporting

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4.4(3)
4.6
4.3
4.3
4.9

Likelihood to Recommend

70%

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Pros

Posted - Sep 18, 2017

Cons

Posted - Sep 18, 2017

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Salesforce Service Cloud and Clickback

Let’s have a detailed comparison of Salesforce Service Cloud vs Clickback to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Salesforce Service Cloud or Clickback fits your business.

Comparison of Salesforce Service Cloud vs Clickback In terms of Features

Salesforce Service Cloud includes features like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. Clickback is known for functionalities like Lead intelligence, Lead Management, Lead Optimization and Multi User login & Role based access. When you compare Salesforce Service Cloud vs Clickback, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce Service Cloud and Clickback In terms of Deployment Type

While Salesforce Service Cloud supports Web Based deployment; Clickback is suitable for Web Based deployment. While selecting between Salesforce Service Cloud and Clickback, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce Service Cloud or Clickback: Which Is Ideal for Your Industry

Salesforce Service Cloud is ideal for industries like All Industries. For All Industries, Clickback is a better choice. If you are confused between Salesforce Service Cloud or Clickback, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce Service Cloud or Clickback

Salesforce Service Cloud and Clickback can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce Service Cloud and Clickback during demo to decide which one is best for your business.

FAQs

While Salesforce Service Cloud offers customized features, Clickback has diverse modules. Select between Salesforce Service Cloud or Clickback as per your business needs.
Both these products offer similar features but with a different approach. While Salesforce Service Cloud emphasizes on user experiences, Clickback focuses on functionalities.
It all depends on the functionalities that you prefer. While Salesforce Service Cloud offers add-ons along with essential features, Clickback emphasizes on customization.
No, the difference between Salesforce Service Cloud and Clickback lies in terms of features and functionalities. While Salesforce Service Cloud can be customized as per the user’s needs, Clickback addresses the diverse audience.
It depends upon your business requirement. Both Salesforce Service Cloud and Clickback provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Salesforce Service Cloud is customizable, Salesforce Service Cloud offers comprehensive modules.

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