Freshchat VS Pure Chat

Let’s have a side-by-side comparison of Freshchat vs Pure Chat to find out which one is better. This software comparison between Freshchat and Pure Chat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshchat or Pure Chat fits your business.

Starting from

Rs. 1651

View all plans

Starting from

Rs. 3221 /Month

View all plans
  • All industries
  • All industries
  • Assignment Rules
  • Chat Bot
  • IP Whitelisting
  • Authentication
  • Email, social, chat, phone channels
  • Live Chat
  • Priority Support
  • Realtime & Collaboration
  • File Transfer
  • Canned Responses

Have you used Freshchat before?
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Have you used Pure Chat before?
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Have you used Freshchat before?
Write a Review

Have you used Pure Chat before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Freshchat and Pure Chat

Let’s have a detailed comparison of Freshchat vs Pure Chat to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshchat or Pure Chat fits your business.

Comparison of Freshchat vs Pure Chat In terms of Features

Freshchat includes features like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. Pure Chat is known for functionalities like Live Chat, Priority Support, Realtime & Collaboration and File Transfer. When you compare Freshchat vs Pure Chat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshchat and Pure Chat In terms of Deployment Type

While Freshchat supports Web Based deployment; Pure Chat is suitable for Web Based deployment. While selecting between Freshchat and Pure Chat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshchat or Pure Chat: Which Is Ideal for Your Industry

Freshchat is ideal for industries like All Industries. For All Industries, Pure Chat is a better choice. If you are confused between Freshchat or Pure Chat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshchat or Pure Chat

Freshchat and Pure Chat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshchat and Pure Chat during demo to decide which one is best for your business.

FAQs

While Freshchat offers customized features, Pure Chat has diverse modules. Select between Freshchat or Pure Chat as per your business needs.
Both these products offer similar features but with a different approach. While Freshchat emphasizes on user experiences, Pure Chat focuses on functionalities.
It all depends on the functionalities that you prefer. While Freshchat offers add-ons along with essential features, Pure Chat emphasizes on customization.
No, the difference between Freshchat and Pure Chat lies in terms of features and functionalities. While Freshchat can be customized as per the user’s needs, Pure Chat addresses the diverse audience.
It depends upon your business requirement. Both Freshchat and Pure Chat provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Freshchat is customizable, Freshchat offers comprehensive modules.

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