Buyer's Guide for Top Hospitality Management Software

Found our list of Hospitality Management Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!

Buyers Guide Content

  1. What is Hospitality Management Software?
  2. What is the Purpose of Hospitality Management Software?
  3. Typical Features of Hospitality Management Software
  4. Who Uses Hospitality Management Software?
  5. Benefits of Using Hospitality Management Software
  6. Factors to Consider While Purchasing Software for Hospitality Management
  7. Top 5 Hospitality Management Software

What is Hospitality Management Software?

Hospitality software helps hotels, resorts, restaurants, etc., to automate their outlet operations and management. Its key functionalities help hospitality businesses to manage their day-to-day operations, strengthen customer relations, generate several reports and analytics for analysis.

Implementing a hospitality software can help businesses provide customized priced packages while offering a WOW customer experience. Users can also make use of various marketing tools such as email marketing tools to promote their services.

What is the Purpose of Hospitality Management Software?

The purpose of hospitality management software is to:

  • Provide real time visibility in business operations
  • Improve customer experience and retention rate
  • Promote their hospitality services through various marketing strategies
  • Eliminate double bookings
  • Minimize manual data entry errors
  • Maintain and track inventory of your facility in real time
  • Create and manage different loyalty programs for guests' retention

Typical Features of Hospitality Management Software

Here are some features users can find in hospitality management software:

  • Reservation Management: Easily accept reservations and let your customers make bookings for your hotel. They can reserve a table, room, area, or banquet directly through hospitality reservation software.
  • Revenue Management: Analyze the revenue generated for the specific year based on predefined KPI for your hotel, café, restaurant, etc. You can also track the profit generated through multiple metrics such as bookings, events hosted, balance sheet assets via hospitality revenue management software.
  • Invoicing: You can easily generate invoices by importing your customers' data and sharing with them via email or SMS. It further allows you to customize invoices with various in-built templates.
  • Customer Feedback: Collect the customer's feedback after they check out from your hotel or café based on their visiting experience, cuisines, outlet service, and more. This feedback can be used to improve the hotel’s performance and customer experience.
  • Maintenance Management: Keep track of all the maintenance and housekeeping work going on in your outlet or hotel. Track which rooms have been cleaned, and which are yet to be cleaned. Based on this, you can assign the work to the cleaning staff members accordingly.
  • Payment Processing: Accept payments through multiple gateways including debit card, credit card, UPI, net banking, and more. This gives freedom to your customers to choose their preferred payment method.
  • Integration: You can integrate the this software with various accounting, food delivery apps, etc. This will help you in managing everything from a single solution.
  • Inventory Management: Using hospitality inventory management software you can track and maintain records of all the inventory items present in your facility. This may include tableware, kitchenware, ingredients, food items, and more.
  • Staff Management: Manage all your staff members, track their working hours, assign different duties in different shifts, calculate their payroll, and more with hospitality staff management software.
  • Sales and Marketing Tools: The solution comes with various sales and marketing tools such as email marketing tools to boost revenue, generate sales, promote their product and services, etc.
  • Loyalty Programs: Using the hospitality software, users can easily create different loyalty programs including discount coupons, gift vouchers, etc., to rope in new customers and retain existing customers.

Who Uses Hospitality Management Software?

Hospitality management software can be used by the following groups:

  • Restaurants: Restaurants can use the management solution to track their cashflow, generate revenue reports, accept online bookings, and record customer’s info. It can also be used to customize the menu and generate invoices.
  • Cafes: Cafes can use this software to manage reservations for their tables, update menus, accept orders, make and receive payments, track and manage inventory, etc.
  • Hotels: They use hospitality management solutions to manage hotel reservations, analyze their revenue, manage housekeeping, scheduling staff, etc.
  • Banquets: Banquets use this type of software to accept venue bookings, customize menus, accept payments, record guests' details, and more.
  • Spas and Salons: Businesses that offer spa and salon services can use this software to schedule appointments, manage inventory, accept spa bookings, etc. It can also help in collecting payment via multiple methods, send promotional communications, and more.
  • Resorts: Resorts use this software for catering and event management, accepting payments, managing inventory, streamlining housekeeping, and resort maintenance, and much more.

Benefits of Using Hospitality Management Software

Businesses working in the hospitality industry can get plenty of benefits for using hospitality management software such as:

  • Create Custom Service Packages: Create and customize packages for your customers based on discounts, customer type, available combos, and more directly with this software.
  • Manage Payroll: Calculate different salary structures for your employees, calculate tax deductions, process their payroll, generate pay slips, etc., effortlessly. This reduces the need for human intervention.
  • Menu Creation: You can create quick menus depending on the available resources, profit margins, pricing, food categories, design options, etc.
  • Provide Front Desk Support: Set up front desk support to answer your guests' queries, help them with reservations, filling their data in the records, and more.
  • Manage Your Guests: Create a separate profile for every guest to record their experience, preferences, reservation data, history, etc. This can be used to personalize the service and to improve the guest experience.

Factors to Consider While Purchasing Software for Hospitality Management

Make sure you keep these factors in mind to choose the right hospitality software for your spa or hotel business:

  • Scalability: The solution should be able to scale itself as your business and requirements scale.
  • Features List: Check the features list and ensure software has all the mandatory features necessary such as booking management, payment processing, etc., to run your spa, hotel, restaurant business, etc.
  • Compatibility: Your chosen solution must be compatible with other third-party booking apps that will help in boosting your business revenue.
  • Data Security: Choose software that offers tight security to keep your hotel and guests' personal data safe and secure.
  • Budget Friendly: The cost of hospitality management software you are planning to buy should fall within your estimated budget. You can choose software that offers free trial to decide whether the solution is right for you or not.

Top 5 Hospitality Management Software

Hospitality software Starting Price
ATS Hotel PMS Software ₹18,880
Prologic First Mycloud ₹330/Month
Blynk Banquet Booking Software ₹8,378/Month
NOBEDS Price on request
Meshink Banquet Management System ₹17,700

Author: Kalpana Arya

Best Hospitality Management Software in 2023

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(Showing 1 - 20 of 29 products)

ATS Hotel PMS Software

ATS Hotel PMS Software

By Advance Technology

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Starting Price

₹18,880

Inclusive of all taxes

Advanced Hotel PMS is one of the best Property and Hotel Management System available for Indian markets. It assists in... Read More About ATS Hotel PMS Software

BioTech Canteen Management System

BioTech Canteen Management System

By BioTech Systems

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Price On Request

Canteen Management solutions help companies/universities/schools to manage the various day to day activities in a cantee... Read More About BioTech Canteen Management System

Prologic First Mycloud

Prologic First Mycloud

By Prologic First

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Starting Price

₹330/Month

Inclusive of all taxes

Mycloud PMS system is holistic cloud based online hotel management software and property management system. The software... Read More About Prologic First Mycloud

Blynk Banquet Booking Software

Blynk Banquet Booking Software

By Blynk Systems

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Starting Price

₹8,378/Month

Inclusive of all taxes

Blynk Banquet Management Software is a one for all solution for the operation of halls efficiently. The software offer... Read More About Blynk Banquet Booking Software

The hospitality industry uses multiple types of software to run a café, restaurant, hotel, spa businesses, etc. Some of the most common software used in this industry include ATS Hotel PMS Software, Prologic First Mycloud, Tally.Retreat, Little Hotelier, etc.

The hospitality management system helps spas, hotels, cafes with room or hotel booking, revenue management, guest management, payment processing, etc. It further helps them with staff management, menu engineering, invoice generating, and more.

The main purpose of using the hotel management system is to help hotels offer the best staying experience to their guests. It allows them to manage room reservations, allocations, inventory management, simplify accounting activities, and more.

HMS stands for hotel management software or solution that is designed to help hoteliers to successfully manage everyday operations of their hotels. With a HMS, they can automate payment processing, accept bookings online, calculate payroll, create customer helpdesk, and do a lot more.

Meshink Banquet Management System

Meshink Banquet Management System

By Indian Mesh

5.0 (6 reviews) Write a Review

Starting Price

₹17,700

Inclusive of all taxes

Meshink Banquet Management System is a software designed to improve the workflow of hospitality business. The software... Read More About Meshink Banquet Management System

Tally.Retreat

Tally.Retreat

By Impressive Star

3.9 (1 reviews) Write a Review

Starting Price

₹77,526

Inclusive of all taxes

Tally.Retreat is one of the best hotel management system that lets you books rooms, and venues within the lodge such as... Read More About Tally.Retreat

TimeDesk Canteen Management

TimeDesk Canteen Management

By KalkaSoft

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Price On Request

KalkkaDesk Canteen Management is one of the best canteen management systems that comes with capabilities to efficiently... Read More About TimeDesk Canteen Management

Royal Tickets

Royal Tickets

By Royal Applications

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Price On Request

Royal Tickets is a full featured UserVoice client for iPhone and iPad. It gives you the power to answer, reassign, close... Read More About Royal Tickets

Citta Foodie365cloud

Citta Foodie365cloud

By Citta Solutions

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Price On Request

The Foodie365cloud is a ready to use restaurant software for fine dining restaurants, take away and quick service restau... Read More About Citta Foodie365cloud

Yo Revere

Yo Revere

By Akeria Software

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Price On Request

Yo Revere is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Hospit... Read More About Yo Revere

NOBEDS

NOBEDS

By NOBEDS

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Price On Request

NOBEDS is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Hospitali... Read More About NOBEDS

e SALON SPA Software

e SALON SPA Software

By JHD Solutions

4.8 (2 reviews) Write a Review

Starting Price

₹25,370/Year

Inclusive of all taxes

JHD- e SALON SPA software is an online spa and salon management software, which has been in the beauty business since 20... Read More About e SALON SPA Software

HotelDruid

HotelDruid

By DigitalDruid

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Price On Request

HotelDruid is one of the most popular hospitality management software in the world. The software is created for seamles... Read More About HotelDruid

KWHotel

KWHotel

By KWHotel

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Price On Request

KWHotel is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Hospital... Read More About KWHotel

Inresto Scm for Restaurant

Inresto Scm for Restaurant

By Inresto

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Price On Request

Torqus SCM is an inventory management software that aims at providing complete business solutions to the user, starting... Read More About Inresto Scm for Restaurant

Pxier Banquet Booking Software

Pxier Banquet Booking Software

By Pxier.com

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Price On Request

Pxier Banquet Booking Software is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and... Read More About Pxier Banquet Booking Software

Tripleseat

Tripleseat

By tripleseat

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Price On Request

Tripleseat is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Hospi... Read More About Tripleseat

Reserve Interactive

Reserve Interactive

By Reserve Interactive

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Price On Request

Reserve Interactive is a complete Hospitality Management Software designed to serve Startups, SMBs, SMEs and Agencies. T... Read More About Reserve Interactive

Fitcode

Fitcode

By Fitcode

4.5 (1 reviews) Write a Review

Starting Price

₹867

Inclusive of all taxes

Fitcode is software for gym owners to manage all the activities from registration to sales. This gym management softwa... Read More About Fitcode

FCS Computer Systems

FCS Computer Systems

By FCS Computer Systems

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Price On Request

FCS Computer Systems is a hospitality management software with a highly sophisticate design to streamline the operation... Read More About FCS Computer Systems

Last Updated on : 06 Feb, 2023

What is Hospitality Software?

Hospitality software helps hotels, resorts, restaurants, etc., to automate their outlet operations and management. Its key functionalities help hospitality businesses to manage their day-to-day operations, strengthen customer relations, generate several reports and analytics for analysis.

Implementing a hospitality software can help businesses provide customized priced packages while offering a WOW customer experience. Users can also make use of various marketing tools such as email marketing to promote their services.

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FAQs About Hospitality Management Software

A hotel managements system is important for the hospitality and tourism industry to manage their everyday operations. They can use it to manage bookings, process payments, store guests' data, manage housekeeping, measure profits, generate financial reports, etc.

Hotel management is restricted to the management of hotel operations. However, hospitality management is a broader term that is used to manage any business serving in hospitality industry such as casinos, cafes, resorts, etc.

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