Buyer's Guide for Top Insurance Management Software

Found our list of Insurance Management Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!

Buyers Guide Content

  1. What is Insurance Management Software?
  2. Why Use Insurance Management Software?
  3. Who Uses Insurance Software?
  4. Types of Insurance Software
  5. Benefits of Insurance Management Software
  6. Common Features & Functionalities of Insurance Software
  7. Key Considerations When Buying Insurance Software
  8. Trends Related to Insurance Management Software
  9. How Does Insurance Software Help in Agency Management?

What is Insurance Management Software?

Insurance management software is an integrated business system designed to automate the entire operations of insurance companies. It streamlines all the backend processes and CRM operations and contacts management processes for insurance companies.

Why Use Insurance Management Software?

  • Automated Workflow: Insurance software solutions create an automated workflow for all day-to-day operations of an insurance company, such as policy issuance, premium billing, claims to process, and so on.
  • Managed Customer Relationship: The insurance management system allows agents to keep track of all interactions with customers, including communication history, account details, and policy information.
  • Consolidated Information: Insurance management software consolidates the data of clients, brokers, agents, and reinsurers into one central repository.
  • Accurate Accounting: Insurance companies have extensive and rigid accounting needs. They need to record and process every transaction as per Indian Accounting Standard. Insurance management software allows companies to maintain accounting standards and other reporting needs.
  • Document Management: Insurance management software helps companies manage many documents related to clients, policies, and agreements in an organised form.
  • Targeted Marketing: Insurance agencies can use marketing features of the software to target customers with relevant offers based on their specific needs.

Who Uses Insurance Software?

  • Insurance Companies: All insurance companies use some form of the insurance system to manage their policies, agents, brokers, clients, and claims processing
  • Insurance Brokers: Almost all the top insurance brokers use insurance brokerage software to manage their commission, brokerage, ledger, and clients.
  • Healthcare Providers: Many healthcare providers use an insurance management system to manage their billing and claims processing operations.
  • Insurance Agencies: Most small to mid-sized insurance agencies use insurance software to manage their clients, brokerage, data, and offers.
  • Policy Holder: Policy Holders also use self-service portals of insurance claims management software to manage their policies, process claims, and check claim status.

Types of Insurance Software

  • Health Insurance Software: Health insurance management software manages health insurance policies, hospital claims, and reimbursement for health service providers. It is used mainly by insurance companies and hospitals.
  • Life Insurance Software: Life insurance management software tracks and controls the life cycle of a policy. It's involved at every stage, from taking the application to issuing the policy, billing, and claims processing.
  • General Insurance Software: General insurance software handles clients' auto, property, and liability policies. Large insurance corporations mainly use it.
  • Commercial Insurance Software: Commercial insurance management software controls claims of businesses against their property, products, and equipment.
  • P&C Insurance Software: Property and casualty insurance agency management software manages the property, automobile, liability, and workers' compensations for insurance businesses.

Benefits of Insurance Management Software

  • Streamlines Operations: An insurance management software system streamlines the entire operations of an insurance company. It reduces manual data extraction, entry, and calculations processes.
  • Reduces Operational Costs: Insurance software reduces operational costs by automating day-to-day backend and CRM operations. The software reduces staffing costs by a considerable margin.
  • Speeds up Settlements and Collection: Insurance agency management software helps employees quickly follow up on any policy, client, claim or query. Employees can easily extract any document related to policy or client for a quick settlement and premium collection.
  • Improves Client Satisfaction: Insurance software enhances the relationship with customers as they get quicker premium payment with an efficient claiming process. Policyholders can even manage their policies and see claim status from the self-service portal.
  • Increases Productivity: Automated billing and claims processing lead to high operational efficiency, growth and profitability.
  • Improves Compliance: The software helps companies comply with various rules and regulations, saving insurance companies from fines, penalties, and bad publicity.
  • Boosts Sales: Insurance software solutions allow assurance companies to focus on better marketing and upsell strategies based on CRM reports.
  • Reduces Error Rates: The software replaces manual data entry with automated calculations and workflow. It makes sure that the premium and other calculations are accurate.
  • Consolidated Reporting: Insurance management software can generate consolidated reports of all insurance policies, claims, and operations. This enables insurance agencies to make better business decisions.

Common Features & Functionalities of Insurance Software

  • Policy Management: Insurance software manages the entire policy lifecycle, from getting the application for insurance to issuing the policy, billing, and claims management.
  • Customer Relationship Management: The insurance software system stores and manages customer information, premium payment history, claims status, etc. This information aids insurance companies in providing seamless service to their customers.
  • Claims Processing: Insurance software solutions provide a centralised dashboard where all details about the claimant, policy, and loss are captured in real-time. It helps in the faster and accurate processing of claims.
  • Billing and Accounting: Insurance agency management software has inbuilt billing and accounting modules where all premium payments, claims and expenses are recorded and posted in a specific ledger. It gives a complete statement of profit/loss, cash flow, and balance sheet of insurance agencies.
  • Marketing Automation: Insurance software provides up-to-date information about clients' life events. It sends automated messages and reminders for due dates, premium payments, and claims.
  • Payment Processing: Insurance software solutions support secure premium payments online. With a payment processing module, customers can quickly pay insurance premiums, charges, and fines to the insurance company.
  • Brokerage Management: Insurance brokerage software can track, calculate and process brokerage/commission payable to agents and sub-brokers.
  • Data management: Insurance agency software manages all data in insurance companies- customer information, policy details, claims, agent details, etc. Cloud-based insurance management software stores all data in a centralised repository in encrypted form.
  • Self-Service Portal: Some Insurance management systems offer online access to their customers for checking their policy and claims status. Self-service portal speeds up clients' premium payment and claim filing process.

Key Considerations When Buying Insurance Software

  • Choose the Best Deployment: It's essential to know your company's requirements before choosing insurance management software. Choose on-premises deployment if your company wants complete control over its data and security. If you want to reduce IT infrastructure and maintenance costs, go for on-cloud insurance software.
  • Select License That Reduces Cost: Insurance software solutions are generally licensed per user, module, or transaction. It would be best to choose software that costs lower for your organisation as per its size and requirements.
  • Prefer Software with Necessary Features: Always prefer the insurance management system with all the necessary features to manage your day-to-day functions.
  • Read About Post-sales Support and Maintenance: Make sure the software provider offers good support and upgrades post-sales. This will help in case of any technical issue with the software. You can read reviews and customer feedback to decide about any insurance software vendor.
  • Consider Remote Mobility: If your employees need field visits for client onboarding, claim settlement, and premium collection, the insurance management app would be a great add-on. It will enable your employees to conduct sales operations from anywhere.
  • Check if there is a Demo/ Trial Version: Before making a final purchase decision, always ask for a demo or trial version of the software from the vendor. This will help you understand the software's working and its features.

Trends Related to Insurance Management Software

  • Predictive Analysis: Predictive analysis is analysing past and current data of customers to make predictions. Many top insurance software can identify high-potential customers and help companies target such prospects on priority.
  • Selective Marketing: Based on past data and customer buying habits, the software can select the best policies for a particular client. These policies are then communicated to clients through automated email, SMS and marketing campaigns.
  • Chatbot Support: Chatbots are widely used in the customer service industry to provide 24/7 support to customers. Many insurances software's are incorporating chatbots to provide instant support to their clients.
  • Automated Claims Processing: Automated claims processing is different from filing claims online. Insurance software systems can integrate with third parties, banks, and government databases to process the claims from insurers automatically.

How Does Insurance Software Help in Agency Management?

Insurance agency software is highly beneficial for insurance companies. It helps in optimising operations and reducing manual errors. Here is how Insurance software solutions help insurance agencies:

  • Automates all back-office operations and front-end customer relationship
  • Keeps accurate record of the commission received from allied insurance companies
  • Tracks policies and claims status of customers
  • Tracks new clients intake, renewals, conversions, etc.
  • Provides claim status reports with client information, event date, injury/loss description, etc.
  • Maintains the list of sub-brokers along with their ledgers and commission payable.
  • Automatically sends reminders for insurance premiums to customers.

Author: Kalpana Arya

Best Insurance Management Software in 2022

Sort By

(Showing 1 - 7 of 7 products)

Still Confuse?

Get personalized software recommendation with the help of our Artificial Intelligence

Sapiens Insurance

By Sapiens

4.4 (1 reviews)

Price On Request

Sapiens Insurance is a core software solutions for some financial services industry - Property&Casualty, General Ins... Read More About Sapiens Insurance

Guidewire InsuranceSuite

By Guidewire

4.9 (1 reviews)

Price On Request

Guidewire InsuranceSuite is a proven solution that promotes optimized insurance operations through insights derived from... Read More About Guidewire InsuranceSuite

Athena Insurance Broking Solution

By Bennett

4.5 (2 reviews)

Price On Request

Athena Insurance Broking Software provides a web-based solution using modern technology innovations and caters to the bu... Read More About Athena Insurance Broking Solution

Sapiens Portal

By Sapiens

4.2 (2 reviews)

Price On Request

Sapiens Portal is an out-of-the-box functionality is extremely important and must include an intelligent dashboard that... Read More About Sapiens Portal

Insurance agency management software is a business application developed for insurance companies, agencies, and clients. It helps insurance companies automate their day-to-day operation and keep records of all transactions. It helps companies manage multiple insurance policies, clients and their claims.

Every insurance company has its unique requirements and preferences. However, Sapiens Insurance, Guidewire InsuranceSuite, and Athena Insurance Broking Solution are the most popular insurance broker software.

Smaller insurance agencies require insurance agency software that is easy to use and has all the essential functions like automated commission calculation, automatic renewal reminder, etc. Smart Agent and Sibro are a few insurance management software solutions designed especially for small insurance agencies.

Good health insurance management software features like automatic claims process, online payment gateway, document verification, etc. Smart Agent and Sibro are among the best health insurance management software.



Price On Request

FinCRM holds expertise in providing Customer Relationship Management (CRM) software and Full Stack Office Management sol... Read More About FinCRM

Smart Agent

By Viha It solutions

Price On Request

Smart Agent is a complete Insurance Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Insura... Read More About Smart Agent


By Sibro

Price On Request

Sibro is an all-in-one Insurance Management Software designed to serve Startups, SMBs, SMEs and Agencies. This Web-Based... Read More About Sibro

Last Updated on : 29 Sep, 2022

What Is Insurance Software?

Insurance software helps manage policies, billing, agents' commission, claims processing, and other aspects of insurance businesses. It allows insurance companies to increase efficiency, cut costs, increase ROI, and save time by automating day-to-day operations.

Insurance Management Software Comparison

Compare Now

We’d love to hear
your feedback!
Review your software

Still Confused?

Get Advice from India’s
Best Software Expert

By clicking Consult an Expert you agree to our Privacy Policy and Terms and Conditions

FAQs About Insurance Management Software

The finest CRM software for insurance agents include features like automatic policy renewals reminders, automated commission calculation, and lead tracker. Zoho and CRMnext are considered as the best CRM software for insurance agents.

Insurance agency software must have functions like full-fledged agency management, real-time commission calculations, client relationship management and integrated quoting. Mobinsure is considered as one of the best insurance agency software offers core agency management capabilities.

Cloud-based insurance software is web-based insurance management software that allows users to access it from any computer or mobile device. This type of software eliminates the need for companies to install and maintain software on their own computer system and all the data and files are stored on the cloud server and users can access it from anywhere.

Property-casualty insurance management software is a business application that helps insurance businesses to handle day-2-day operations related to property and people casualty. From handling automobile insurance claims to general life insurance claims, property & casualty insurance management software does it all.

The software used in insurance companies may vary but generally, it includes a insurance management software with policy administration system, a claims management system and an accounting system.

  • Secure Payments 15000+
  • Secure Payments Best Price
  • Secure Payments Free Expert
  • Secure Payments 20 Lacs+
    Happy Customers