Buyer's Guide for Top Instant Messaging Software

Found our list of Instant Messaging Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!

Buyers Guide Content

  1. What is Instant Messaging Software?
  2. Instant Messaging for Business – Explore the Best Examples of Instant Messaging Software
  3. Chat Instant Messaging Software Features
  4. Instant Messaging Online: Latest Trends
  5. How to Find the Best Messaging Service for Business

What is Instant Messaging Software?

The latest trends about instant messaging indicate the demand for high quality, real-time communication over the internet. For businesses and enterprises of all sizes, instant messaging software is playing a major role in virtual decision making and remote collaboration. Individuals equally prefer instant messengers for video calling capabilities and quick group chatting. Overall, instant messaging software’s combined capabilities for data encryption, file sharing and screen sharing make it worth a try.

Instant messaging software further integrates with other chat networks and plugins to ensure hassle-free collaboration and higher productivity. Instant messaging technology makes it possible to interact online through texts transmitted over the internet.

Instant Messaging for Business – Explore the Best Examples of Instant Messaging Software

Sending instant messages or goal-oriented project collaboration requires instant messaging applications that provide rapid communication technicalities. The best platforms for work instant messaging to ensure efficient collaboration amongst remote teams are:


Pidgin is a free open source work instant messaging software solution, which is compatible with all desktop operating systems. It also works efficiently with multiple chat networks and plugins, the key features of the software are:

  • Buddy icons
  • Custom smileys
  • File transfer
  • Away messages
  • Typing notifications
  • Bug reports

Instant Bird

Instant Bird is an easy to use platform for managing work instant messaging, social media accounts and emails. Receive automatic alerts and report for spam messages through Instant Bird instant messaging software. Its key features are:

  • Spell checker
  • Chat encryption
  • Dictionary
  • Smart contacts
  • Limitless extensibility
  • Customizable conversations


Trillian instant messaging software is compatible with operating systems such as Windows, Linux and Mac OS X and mobile as well. It helps send private or group messages through a HIPPA compliant platform. It’s a free instant messaging software and offers features such as:

  • Multiple tabs for conversation
  • Emojis
  • Third party services
  • Web browser chats
  • Screen capture


WeChat is an instant messenger used for chats, groups and private. Available on both desktop and mobile the work instant messaging offers free text messaging and video calls capabilities. Some of its other features are:

  • QR codes
  • Localization services
  • News feed
  • Picture messaging
  • Video calling

Benefits of Instant Messaging Software

Instant messenger tools are user friendly and effective business solutions for ensuring uninterrupted text communication between your team members. Communication is the key when it comes to meeting deadlines, setting targets and creating a solution-oriented approach. Aside from these advantages, the other key benefits of using instant messaging platforms are:

Task management

Paid and free office instant messaging software helps with better task management and smooth workflow with uninterrupted online chatting over the internet. You can set reminders, create to-do lists and arrange tasks in an ordered format such as individual tasks, one-one duties and team collaboration tasks with instant messenger for Windows and mobile.

Internal mails

Internal mailing can be done with members of a team through paid or free office instant messaging software. Send and receive such internal emails along with all the necessary attachments. You can also set priority reminders with instant messaging software.

History logs

Instant messenger for Windows, PC or mobile lets its end users access the log history for managing work-related responsibilities. The platform uses keyword filters of the specific date range for going through past chat logs. More importantly, you can be assured of receiving timestamps for each message sent/received along with the attachment.

OTR messaging

OTR or off the record messages are highly confidential messages shared amongst members of a team. Such messages sent or received do not get logged either in servers or at client site. As you close a chat window after sending such OTR messages, these would get automatically removed from the system and without the possibility of getting retrieved.

Quick alerts

Get quick instant alerts about the work status of your team members with the instant messenger for Windows and mobile. Available or unavailable, busy or idle, you will get notifications of all status changes/updates done by your teammates.

Hide groups/users

Hide users or groups who don't belong to your department to avoid unnecessary status updates and notifications. There is a Hide feature attached to the display details section, wherein with one click you can select groups for hiding. There is also a separate section available for hiding users.

Auto reply

In case you are in a meeting or traveling, avoid all sorts of communication gaps with auto-reply feature. Auto replies would be immediately sent to contacts that approach you for work or other such priorities. All you got to do is set the message section to auto-reply mode and you are done.

Chat Instant Messaging Software Features

Chat and instant messaging is the backbone of any business. With instant messaging software, you can connect with teams remotely for effective work collaboration. The following features make instant messaging apps so apt for remote collaborative tasks:

Group chat

Work collaboratively by creating groups big and small for streamlined workflows. Instant messenger software assures of complete safety and security of group online chats so that the information shared is well secured. Group chats are a good way of improving communication productivity amongst people or a team.

File sharing

It is not just the chats that are encrypted but also files and documents that you share over the network. The security of your documents is critical and the best instant messaging software solutions ensure safe file transfers. Moreover, you can also transfer big data and large-size files to ensure an uninterrupted workflow.

Screen sharing

Screen shares let end users showcase facts, data and critical information in real-time to all those present during the virtual meet. For screen sharing with the attendees, you are free to select a part of the screen or the entire desktop.

Video chat

The video chat feature is a crucial part of the best chat and instant messaging software when it comes to working with remote teams. Video chats improve the quality of communication amongst team members, operating from far-off locations. Moreover, the possibility of miscommunication is greatly reduced with the video calling feature of instant messaging software.


Most chat and instant messaging applications scan the files and other information received with the help of software already installed in your system. This further enhances the security of data that you share and saves it from external threats of all kinds.

Data synchronization

Chats and instant messages get stored in cloud storage. Now whether you use the instant messenger in a tablet or a PC, irrespective of the device any changes that you make in a file on your system gets automatically synchronized.

Offline support

Many platforms supporting chat and instant messaging provide for offline chat support as well. This feature is especially useful when the internet connection is unstable, slow or unavailable. It also helps improve the loading time.

Day/night mode

When you are traveling, saving the battery of your device is important. In such a case, use the day/night mode capabilities of instant messaging software to reduce battery consumption. Night mode is known to save a significant amount of battery discharge.

Instant Messaging Online: Latest Trends

Instant communication is one of the paramount features of instant messaging software. Some of the latest trends that are redefining the demand for instant messaging software are:


Chatbots are being used by instant messengers for instant real time communication between businesses and their customers. Increasingly, people have started using online chat communication to enquire about their product/services requirements. Chatbots ensure instant messaging even when your service reps are not available.


Encryption is the latest trend in the world of instant messaging for business, used extensively for guarding texts, chats and online exchange of information. To save data from malware and cyber attacks, data encryption is being implemented in the best paid and free chat and instant messaging platforms. Encryption helps encode messages in random sequences and these sequences can be accessed only by typing a special password/key.

Feature rich collaborative tools

It is beyond doubt that virtual meets and video calls improve productivity and communication. Instant messengers have served their purpose well in this regard and as a result these best messaging app in India are to be found embedded with feature-rich collaborative tools. Group chats, interesting icons, dictionary support, etc. are some such features most commonly found in instant messaging software.

How to Find the Best Messaging Service for Business

Are you looking for instant messaging platforms that help fulfill the communication requirements of your business? Here are some of the important determining factors that you can consider for selecting the best instant messaging software.

Seamless integration

Instant messaging platforms need to support seamless integration with such chat plug-ins so that the communication flow is uninterrupted. Moreover, in such a scenario, geographical location is never a limitation and real time individual/group chats become possible.

Two-factor authentication

Most instant messengers offer data encryption technicality to keep the data safe. Ensure that the platform that you choose has support for two-factor authentication so that the information shared over the network is safe, secure and free of malware attack.

Group conferencing

Obviously, when you choose instant message software for communication, it must have the group chat support feature enabled. Along with group chat support features, you will also need other functionalities such as screen sharing, call recording, private messaging and offline chatting.

Drag and drop features

With drag and drop features, an end-user can set reminders for the team over an upcoming deadline. Then there are visual tools also available such as add notes, pin tags, etc. to make the workflow more organized. You can also create polls for collecting feedback or individual opinions.

Instant Messaging Software Solution Cost

Instant Messaging System Software Price

Standard Starting Price ₹270.00
Advanced Starting Price ₹16000.00
Premium Starting Price Price On Request


Author: Kalpana Arya

Best Instant Messaging Software in 2022

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(Showing 1 - 20 of 32 products)

Microsoft Teams

By Microsoft

4.6 (5 reviews)

Starting Price


Inclusive of all taxes

Microsoft Teams Essentials is a collaboration tool that allows offices to work from anywhere seamlessly. It's a standal... Read More About Microsoft Teams


By Digimiles India

4.3 (2 reviews)

Starting Price


Inclusive of all taxes

Promotional SMS is a long drawn strategy adopted by businesses to attract their customers with valued offers. Moreover,... Read More About Digimiles

Troop Messenger

By Troop

4.9 (13 reviews)

Starting Price


Inclusive of all taxes

Troop Messenger is a feature rich collaboration software used for the seamless one-on-one and group communication. The... Read More About Troop Messenger



Price On Request

RingCentral is a web-based video conferencing software. That helps its users initiate collaboration, screen sharing, me... Read More About Ringcentral

Below mentioned are the best five application based instant messaging software: Hike - Hike is an application based instant messaging software providing text messaging services and audio calling functions. The application offers multilingual support aside from offline chat abilities at free of cost. Skype - Skype application based instant messaging platform is known for its text messaging and free video calling support. With the saved contacts on your device, you can also send videos and images to them. Moreover, you can connect simultaneously with around twenty-four contacts on your mobile with Skype instant messaging software. Signal - Signal is an open source instant messaging app providing support for around thirty languages to all its users. Aside from text chat, video and audio calls, you can depend on Signal for group chatting and private media file sharing. It's a highly secure platform, as code auditing is mandatory for verifying the users. Slack - Slack is used for instant messaging services. The cloud based app sends invitation links to groups and individuals for connecting with each other. If not invitation links, then team admin is the alternative option used for connecting with people. You can share files, documents and images with Slack instant messaging software. WhatsApp - Chat with friends, colleagues, family and other contacts using WhatsApp instant messaging software. Easy to use and install, the app is depended upon widely for its simplistic features. Data is encrypted and end users are free to share information through files, audio/video clippings, documents, etc. All you need for WhatsApp to work is a stable internet connection.  

Some of the good examples of web based instant messaging software are: eBuddy - eBuddy is one of the best web based instant messengers, available also as a mobile application. It helps send texts in the form of files/images and call your contacts instantly for voice/video conversations with eBuddy instant messaging software. Kool IM - Access multiple messenger accounts with Kool IM application. You are free to use it as an embedded version or as a pop-up window to start texting immediately. Hence the app can be used as windows that can be moved around the screen or as windows tied to a particular web page for viewing buddy lists/messages. AIM Express - AIM Express helps connect friends and communities by its instant text messaging services to all those who have internet access. No need to download the software, as you can start all communication processes through a web browser. This web based instant messaging software is JavaScript enabled and runs smoothly on Windows/Mac operating systems. ezTalks - Use ezTalks for instant messaging and high definition video calls, voice calls and group chats. Used by people across the globe, ezTalks provides other functionalities such as online storage, group meetings, recording and calendar integration.  

Have a look at the five best instant messaging solutions for business. Flowdock - Encourage collaborative team effort with Flowdock instant messenger. Do group chatting or converse privately to keep workflow smooth and organised. Screen sharing and video chats are the other integrations available to give your business processes a more organised functionality. Basecamp 3 - You don’t need to worry about installing instant messaging software or going through complicated set up processes. Try Basecamp 3 password protected chat rooms for quick connectivity with other team members. Invite clients/teams and create project templates for personal or professional usage. Store data and invite anyone to Basecamp 3 instant messaging software. Microsoft Teams - Used by businesses across the globe, Microsoft Teams is critical for developing a workspace based on chat support. You can have real time interactions with the attach notes feature to make your collaboration more informative. You also get access to chat options with Microsoft Teams download. Facebook Workplace - Connect all the employees in a company with Facebook Workplace instant messenger app. You can host video broadcasting live and create group chat rooms for keeping the entire team in loop. You are free to use the app for conducting virtual meetings and sharing messages quickly in Workplace chats. Troop Messenger - The highly secure instant messaging software is deployed for safe chatting capabilities. Fingerprint scanner and four digit codes are used for ensuring safety of chat processes. Work with different members of your team by organising chats as per the workflows.  

The best LAN messenger for Windows 10 are: Akeni LAN Messenger LanTalk Net Lan Messenger BigAnt Lan Messenger BorgChat LAN Messenger Outlook LAN Messenger Softros LAN Messenger  

Spark by Adobe

By Adobe

4.9 (1 reviews)

Starting Price


Inclusive of all taxes

Adobe Spark is an integrated set of graphics designing software created primarily for social media management and mark... Read More About Spark by Adobe

ProofHub Project Management

By ProofHub

4.5 (1 reviews)

Price On Request

ProofHub’s work management system brings your projects, remote teams and clients under one roof, empowering you to... Read More About ProofHub Project Management


By Wrike

4.8 (2 reviews)

Starting Price


Inclusive of all taxes

Wrike is an all in one project management Sofware and collaboration software used primarily for facilitating easy commu... Read More About Wrike



4.8 (5 reviews)

Price On Request

Slack is an office productivity solution that allows organizations to rely less on emails and work through chats. It p... Read More About Slack

Fuze Collaboration Software

By Fuze

4.6 (2 reviews)

Price On Request

Information about collaboration software, you’ve come to the right place. We’ll help you select the collabor... Read More About Fuze Collaboration Software



4.0 (3 reviews)

Price On Request

Skype is an advanced audio, video conferencing and best online meeting software designed for personal communication as... Read More About Skype


By Jabber

Price On Request

Jabberis a complete Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. This Instant Messagi... Read More About Jabber


By Chatwing

Price On Request

Chatwingis a complete Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. This Instant Messa... Read More About Chatwing


By Viber

Price On Request

Viberis a complete Collaboration Software designed to serve Startups, SMBs, SMEs and Agencies. This Collaboration Softwa... Read More About Viber


By Chatblazer

Price On Request

Chatblazeris a complete Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. This Instant Mes... Read More About Chatblazer



Price On Request

Qadium is a complete Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. This Instant Messag... Read More About Qadium

Ibm MQ


Price On Request


By ezTalks

Price On Request

ezTalks is one of the best video conferencing solutions designed for companies and online education portals. It allows... Read More About ezTalks

Workplace by Meta


Price On Request

Workplace by FBis a complete Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. This Instan... Read More About Workplace by Meta

Signal Messaging App


Price On Request

Signals provides a set of features for business users to increase productivity and perform core functions accurately. De... Read More About Signal Messaging App



Price On Request

Rocketbots is an all-in-one Instant Messaging Software designed to serve Startups, SMBs, SMEs and Agencies. T... Read More About Rocketbots

Last Updated on : 04 Oct, 2022

What is Instant Messaging Software?

The latest trends about instant messaging indicate the demand for high quality, real-time communication over the internet. For businesses and enterprises of all sizes, instant messaging software is playing a major role in virtual decision making and remote collaboration.

Instant Messaging Software Comparison

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Instant Messaging Software Price List In India

Instant Messaging Software Cost
Best Instant Messaging Software Price Ratings
Microsoft Teams ₹118 /Month 4.5
Digimiles ₹330 /Lifetime 4.2
Troop Messenger ₹89 4.8
Spark by Adobe ₹19668 4.8
Wrike ₹809 /Month 4.8

Instant Messaging Software Reviews


Namrata Singh

review for Microsoft Teams


"Ideal tool for remote working where you can chat, video conference even document sharing."

See All Microsoft Teams Reviews


Kushal Naveen

review for Troop Messenger


"It has amazing features such as: advanced search filters, provides admin controls."

See All Troop Messenger Reviews


Rinku Chelani

review for Wrike


"The great advantage of all your information in one place is huge. The team can use one place for all their organizational needs."

See All Wrike Reviews


Farooq Sheikh

review for Slack


"Slack is an all-in-one communication platform where you can have conversations, share files, update your team members and more."

See All Slack Reviews

FAQs About Instant Messaging Software

Take a look at some of the best instant messaging apps that support instant messaging for PC: Viber Line Telegram Nimbuzz WeChat Pinngle Riot Pidgin Discord One Chat

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